AutoNation Volkswagen Las Vegas - Service Center

I made the appointment over the phone because I have special needs. It was scheduled for the following week and servicing began at the appropriate time. Charlotte noted on the work order that I was wai special needs. It was scheduled for the following week and servicing began at the appropriate time. Charlotte noted on the work order that I was waiting for the vehicle and was on oxygen therapy, so would need to be kept apprised of any unforeseen delays that I might make arrangements if necessary. She kept on top of the situation, the maintenance service being done as quickly, but efficiently as possible. Great customer service! More

Charlotte was very kind and helpful. Dealership was clean and responsive. I was never left on hold and I got calls back when they were promised. Dealership was clean and responsive. I was never left on hold and I got calls back when they were promised. More

Jeffrey Lopez always takes care of me. Repairs are fast. And the whole staff is super friendly. Repairs are fast. And the whole staff is super friendly. More

The staff was professional, Charlotte was very efficient and very nice, and the job was done perfectly. and very nice, and the job was done perfectly. More

A very professional staff that helped educate me on my cars condition, worked with me on my repairs, and advised me on my cars current condition. Mark and Ray were fantastic. I also witness a Karen loosin cars condition, worked with me on my repairs, and advised me on my cars current condition. Mark and Ray were fantastic. I also witness a Karen loosing her mind in the service department because her phone wasn’t keeping the messages left by the deal. The female service adviser maintained her cool, continued her professionalism and helped the Karen check her voicemails. Great job. More

Efficient, quick, excellent customer service, honest. Finished the service I needed in time for me to go to work. Charlotte Wilson is the person that helped me. Friendly and yet very professional. Five s Finished the service I needed in time for me to go to work. Charlotte Wilson is the person that helped me. Friendly and yet very professional. Five stars for her! More

Got it finished that day and came in under what they quoted on the price. quoted on the price. More

They were awesome. They made sure my car got fixed in a timely manner and were very accommodating to my needs. 100% would recommend. They made sure my car got fixed in a timely manner and were very accommodating to my needs. 100% would recommend. More

Mark Daddario and Charlotte ? ? Make a huge difference! Both are friendly, helpful and professional. My experience before Mark and Charlotte was not a positive one! Kudos to the ? Make a huge difference! Both are friendly, helpful and professional. My experience before Mark and Charlotte was not a positive one! Kudos to them for making a difference. More

They always treat me with respect. Love the actual relationship that I have built with my VW representative Jeffery Lopez. Love the actual relationship that I have built with my VW representative Jeffery Lopez. More