AutoNation Volkswagen Las Vegas - Service Center

My service attendant was very attentive to my needs. Sabina follow my car process step by step. The dealership was also very clean and comfortable to wait. Sabina follow my car process step by step. The dealership was also very clean and comfortable to wait. More

My service rep Mark D, is just the kind of person one hopes to have. He is efficient and great communication skills, keeping me informed every step of the way. I have been coming to this dealership sin hopes to have. He is efficient and great communication skills, keeping me informed every step of the way. I have been coming to this dealership since I moved to Vegas in 2017. Leased my first Passat TDI in 2011. In 2015, I leased my current Passat TDI and when that lease expired, I bought the car from AutoNation VW of Las Vegas. Just a side note, when I came to the dealership to pick up my car, Mark had stepped away from the desk. Immediately, Jeffrey began the check-out process. Mark returned moments later to complete the paperwork. This is the kind of teamwork that makes coming here such a pleasure. More

Ray was very helpful and courteous with my car service. I love my Volkswagon Atlas. I love my Volkswagon Atlas. More

They were accommodating and responsive with my scheduling request. I appreciated their flexibility with my schedule. request. I appreciated their flexibility with my schedule. More

I am so impressed with the service I received at Autonation Volkswagen Las Vegas. During a stressful break down on a road trip, getting assistance and a diagnosis on my vehicle seemed impossible wit Autonation Volkswagen Las Vegas. During a stressful break down on a road trip, getting assistance and a diagnosis on my vehicle seemed impossible with surrounding mechanics and dealerships booked out schedules. AutoNation VW was kind enough to get me in and get me back on the road in a timely manner, and did so in a compassionate and professional way. Ray in the service department made such a difference in my situation- if I had the power to give him a raise I would. This was the best service I’ve received, I am so thankful. More

Ray Shapiro is absolutely the best. I know I'm in good hands when I take my vehicle to service. He's always honest and gets my suv serviced quickly. I highly recommend asking for him! E I know I'm in good hands when I take my vehicle to service. He's always honest and gets my suv serviced quickly. I highly recommend asking for him! Excellent customer service!!!! A+! More

Every time I go to the dealership everybody it’s always nice and polite and very helpful nice and polite and very helpful More

Mark was really frenzy and did explain me all the different options. MY car was nice clean and we'll serviced. different options. MY car was nice clean and we'll serviced. More

Easy, convenient reminders for service and scheduling. Always request Mark D! He is the best service representative…fun pleasant and gets me in and out asap. I also received a video of the walk around for Always request Mark D! He is the best service representative…fun pleasant and gets me in and out asap. I also received a video of the walk around for my car. More

The visit was on time and my service advisor, Jeff, made it very easy. I was prompted by VW to make the appointment for my ID.4, but Jeff determined it was not needed for another 6 month---but went ahead a it very easy. I was prompted by VW to make the appointment for my ID.4, but Jeff determined it was not needed for another 6 month---but went ahead and made sure all fluids were checked, tire pressures appropriate, and everything in good working order anyway. He could have sent me on my way, telling me to return later, but took the time to make certain my car was in good shape and that I was satisfied. More