AutoNation Volkswagen Las Vegas

I would like to take this opportunity to recognize John Parsons for his exemplary customer service during my recent car purchasing experience. John was very professional and courteous throughout the proces Parsons for his exemplary customer service during my recent car purchasing experience. John was very professional and courteous throughout the process. Even after the sale, when I experienced a minor service issue, John immediately took charge and rectified the problem by working through the General Manager and guaranteeing that we were satisfied with the enitre process. I would not hesitate to reccomend John to any of my friends that are contemplating the purchase of a vehicle. Sincerely, Alan Thomas More

Even though there were some difficulties in getting things wrapped up, which were not the fault of the dealer, my car buying experience at Desert Volkswagen was top notch. John Parsons is a model for w things wrapped up, which were not the fault of the dealer, my car buying experience at Desert Volkswagen was top notch. John Parsons is a model for what a car salesman should do to get a sale. He was helpful, up front and genuine. He had an appointment for a sale arranged that my deal overlapped and he went out of his way to make sure I was taken care of. If your in the market for a new VW, I would have no problem recommending Desert Volkswagen. More

I previously bought a car 2 years ago and disliked the car because it had a lot of problems. I went into the dealership at Desert Volkswagen and talked to Steve about my situation and asked him to get me car because it had a lot of problems. I went into the dealership at Desert Volkswagen and talked to Steve about my situation and asked him to get me a car that I wanted. He found my perfect car at a good rate. The next day, I signed the paperwork, and purchased my car. I was estatic at how fast the process was along with how friendly, and empathetic he was about my situation. Steve and Delilah (Finance) went above and beyond with their customer service in assisting me. I absolutely love my new car and would recommend this dealership to others. Thank You! Sincerely, Tara Moore More

The first time buying a car in 30 years of driving that it was actual enjoyable, probably because the salesman (John Parsons) was so good to work with. No haggling about price and they gave me a good deal it was actual enjoyable, probably because the salesman (John Parsons) was so good to work with. No haggling about price and they gave me a good deal and it was done. I would definately recomend working with him to family and friends. M. Peers More

Erik was most knowledgeable, patient, professional, and helped us get the price and terms we wanted. We're leasing an SUV and wish to work with him again when the lease is up. helped us get the price and terms we wanted. We're leasing an SUV and wish to work with him again when the lease is up. More

We actually had to come in for a service along with a trade in on two of our VW's. The service team at VW are amazing Roland Wheaten, and Mark Gillmore are always there to help assist with all of our nee trade in on two of our VW's. The service team at VW are amazing Roland Wheaten, and Mark Gillmore are always there to help assist with all of our needs. They take the time to listen to any and all problems we may be having with our cars. They are always willing to do their best to get things done as fast and acurate as possiable. They couldnt make our visit at VW any easier. The staff at Desert VW always puts us at easy knowing we will always be taken care of with the out most professionalism and respect. The sales team at VW is amazing as well we have been dealing with Tom O'Malley and Farris Gunning for years now when it comes to buying vehicles and there is no one out there that we would rather go to. Both men are very patient, and aare out to make sure you are happy, not like many sells guys/managers who only try to sell you. By far this dealership is one of the best and only dealerships i will go to when it comes to purchasing or servicing our cars. More

This was the fastest and easiest car buying experience I have had! Jennifer was friendly and attentive and found me just what I wanted. Everyone I dealt with at the dealership was pleasant and helpful! have had! Jennifer was friendly and attentive and found me just what I wanted. Everyone I dealt with at the dealership was pleasant and helpful! More

AJ worked with us over a four month period to find us the right car. He was great in following up and making sure we found the right fit and not pressuring us along the way. great customer service, friendl right car. He was great in following up and making sure we found the right fit and not pressuring us along the way. great customer service, friendly staff, and we got our car at a great price. More

Desert Volkswagen really took care of all my needs when it came to me purchasing a car. They explained all the paper work and reassured me that this was the best deal I was getting. Im very please with all it came to me purchasing a car. They explained all the paper work and reassured me that this was the best deal I was getting. Im very please with all the staff of Desert Volkswagen. More

this was the best experience we received at a car dealership we ever had.friendly and knowledgeable staff,great cars at a very good price.we really enjoyed it and will recommend this dealership and t dealership we ever had.friendly and knowledgeable staff,great cars at a very good price.we really enjoyed it and will recommend this dealership and this salesperson to anyone shopping for a car. More