AutoNation Volkswagen Las Vegas

Factory Prepaid service was performed flawlessly. Service adviser logged in the car quickly and it was ready in about 4 hours with a free car wash. They even texted a video showing part of the work b Service adviser logged in the car quickly and it was ready in about 4 hours with a free car wash. They even texted a video showing part of the work being done., More

They are thieves and liars. They knew for almost a full week ahead of time I was coming to Vegas to see and test drive the car, they hadn’t even clean it up there was trash, lea They knew for almost a full week ahead of time I was coming to Vegas to see and test drive the car, they hadn’t even clean it up there was trash, leaves and other stuff all over car and in car. They hadn’t even checked anything to see if it worked. I still went on and bought the car with a promise they would get the few things I noticed fixed and long with a full service. Big mistake I should’ve never bought it. When I purchased it had a cold air intake on it and a Engine splash guard when I got it back it was missing the cold air intake, and it had no engine splash guard on And then they claimed they put in a new AC compressor and it’s not new they just recharged the system. They did bad detail on it still had trash. They did not change the cabin filter even though they claim they did they did not change the oil. They did not too off any other fluids and they did not change the radiator fluid or check the transmission fluid. I would never recommend these people when it comes to buying a new or used vehicle specially, if you’re female because they like to Try and pull things over your eyes. I will never deal with these people ever again. I have chosen to wipe my hands of them. Next time I buy a car it won’t be here. More

Abbas was great to work with and really went above and beyond to secure our desired red family car and ensured top quality it was a pleasure working with him and I would highly recommend him. beyond to secure our desired red family car and ensured top quality it was a pleasure working with him and I would highly recommend him. More

Very responsive and willing to provide service details. Happy they have a rideshare service available Happy they have a rideshare service available More

Friendly clean greeted with smiles very knowledgeable on the vehicles purchase the first time owner of a Volkswagen great experience the salesman was excellent the vehicles purchase the first time owner of a Volkswagen great experience the salesman was excellent More

I have never had a dealership experience like this. Absolutely fantastic fast service. I would go back anytime! Absolutely fantastic fast service. I would go back anytime! More

Courteous and kind. Kept in the loop of what they found and what my options were. Kept in the loop of what they found and what my options were. More

Staff was efficient and friendly and attentive. Car was serviced on time with no problems and the vehicle was clean and outside washed. Car was serviced on time with no problems and the vehicle was clean and outside washed. More

Have to give them credit for fixing one of the modules on our 2009 Jetta SportWagen. The communication from the service agent could be improved as I had to call to get updates on the progress. Otherwise, goo our 2009 Jetta SportWagen. The communication from the service agent could be improved as I had to call to get updates on the progress. Otherwise, good service. More

This dealership has very friendly and efficient people. We were made sure that we were comfortable during our wait and wait times were actually not bad. Service is excellent, I highly recommend looking for We were made sure that we were comfortable during our wait and wait times were actually not bad. Service is excellent, I highly recommend looking for Tom. He was great, More