AutoNation Volkswagen Las Vegas

I made the appointment over the phone because I have special needs. It was scheduled for the following week and servicing began at the appropriate time. Charlotte noted on the work order that I was wai special needs. It was scheduled for the following week and servicing began at the appropriate time. Charlotte noted on the work order that I was waiting for the vehicle and was on oxygen therapy, so would need to be kept apprised of any unforeseen delays that I might make arrangements if necessary. She kept on top of the situation, the maintenance service being done as quickly, but efficiently as possible. Great customer service! More

Charlotte was very kind and helpful. Dealership was clean and responsive. I was never left on hold and I got calls back when they were promised. Dealership was clean and responsive. I was never left on hold and I got calls back when they were promised. More

Everyone I spoke with was knowledgeable and efficient, beyond helpful. Marko was diligent in explaining the features of my new car and the services I acquired by shopping with VW. Alicia was amazing at fi beyond helpful. Marko was diligent in explaining the features of my new car and the services I acquired by shopping with VW. Alicia was amazing at finding my loan and facilitating the relationship with the financier. 10/10 would definitely buy from them again. More

Charolette gave great customer service experience throughout dropping my vehicle off she was awesome ye! throughout dropping my vehicle off she was awesome ye! More

Jeffrey Lopez always takes care of me. Repairs are fast. And the whole staff is super friendly. Repairs are fast. And the whole staff is super friendly. More

Ihor Marchenko is a very professional and good human kind person. This is the second business I've done with him and I will highly recommend him to others.Hi wasn't pushy and that gives me the opportunity person. This is the second business I've done with him and I will highly recommend him to others.Hi wasn't pushy and that gives me the opportunity to decide on my peace of mind. Hi was verry helpful after sale also. I was kind of disappointed of the finance person I've work with, Slava Vinokur. He trick me to sign some extra coverages and services that I was not wiling to get, asking me just to sign on the paper that I acknowledge he did explained to me all of them .At the end I've realized that my total value of the purchase was bumped up with $3500. I will advise other potential buyers to avoid working with him. More

The staff was professional, Charlotte was very efficient and very nice, and the job was done perfectly. and very nice, and the job was done perfectly. More

A very professional staff that helped educate me on my cars condition, worked with me on my repairs, and advised me on my cars current condition. Mark and Ray were fantastic. I also witness a Karen loosin cars condition, worked with me on my repairs, and advised me on my cars current condition. Mark and Ray were fantastic. I also witness a Karen loosing her mind in the service department because her phone wasn’t keeping the messages left by the deal. The female service adviser maintained her cool, continued her professionalism and helped the Karen check her voicemails. Great job. More

Efficient, quick, excellent customer service, honest. Finished the service I needed in time for me to go to work. Charlotte Wilson is the person that helped me. Friendly and yet very professional. Five s Finished the service I needed in time for me to go to work. Charlotte Wilson is the person that helped me. Friendly and yet very professional. Five stars for her! More

Very helpful staff, they helped me pick the right car for my family. Not super content with the deal I got, believe they could do better, but I guess that’s how it is with the dealerships these days. my family. Not super content with the deal I got, believe they could do better, but I guess that’s how it is with the dealerships these days. More