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AutoNation Volkswagen Las Vegas
Las Vegas, NV
444 Reviews
Being one of the largest Volkswagen dealerships in Nevada, AutoNation Volkswagen Las Vegas is the best source for all new and used Volkswagen models. Our showroom can be found just south of 159 on W Sahara Ave, and is only a few blocks west of the strip. Featuring an extensive and diverse inventory of both new and used Volkswagen vehicles for sale, as well as a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect vehicle for you! Check out our current inventory online today, or visit our showroom in Las Vegas to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 444 reviews
August 09, 2023
Profesional and great customer service. That really perform un impecable job on my car convine with an outstanding professionalism That really perform un impecable job on my car convine with an outstanding professionalism More
by Mauricio
Employees Worked With
Store manager and service manager.??
August 01, 2023
Consistent great service every time. Jeffery my service manager is very friendly and thorough with explanations and answers all of my questions. Jeffery my service manager is very friendly and thorough with explanations and answers all of my questions. More
by daveeda
Employees Worked With
Jeffery
July 29, 2023
Dear Sir/Madam, I hope this letter finds you well. I am writing to express my deep disappointment and frustration with the recent experience I have had with my newly purchased Volkswagen, and to addre I am writing to express my deep disappointment and frustration with the recent experience I have had with my newly purchased Volkswagen, and to address the serious concerns I have regarding the negligence shown by your organization. As a loyal Volkswagen customer for almost two decades, I have always held your brand in high regard, but recent events have left me questioning the values and commitment to customer satisfaction that Volkswagen once represented. Being an ardent Volkswagen enthusiast, I was thrilled to acquire my third Volkswagen this year, expecting the same level of reliability, performance, and comfort that I have come to associate with your vehicles. However, my excitement quickly turned into dismay when, after only five months of ownership, the air conditioning in my car completely ceased to function. The timing of this unfortunate event could not have been worse, as I reside in scorching Las Vegas, where temperatures currently reach a blistering 114 degrees. Upon visiting the dealership to address the issue, I was shocked to discover, quite by chance, from both a customer service representative and an on-duty technician, that my car had a history of similar air conditioning issues prior to my lease agreement. This revelation not only raises concerns about the integrity of the vehicle I was sold, but also the transparency and honesty of your dealership in disclosing this important information. I understand that unforeseen mechanical issues can arise, even with new vehicles. However, the manner in which this situation has been handled thus far is deeply disheartening. Despite my urgent need for immediate resolution, I was informed that the next available service appointment was scheduled a week away. Given the extreme temperatures in Las Vegas, it is simply unacceptable to expect me to endure a week-long wait in a brand new vehicle, which was defective from the very day of purchase, without any functioning air conditioning. While I appreciate the slight adjustment in scheduling that was arranged, it remains wholly inadequate to place me back into a brand new car, under scorching 114-degree conditions. Regrettably, as a result of this negligence, I became severely ill on my way home, further intensifying my distress and disappointment. At this juncture, I am seriously considering pursuing legal action to rectify this matter, as it appears that my rights as a consumer have been violated. However, before taking such a course, I am reaching out to you in the hope that we can find a mutually satisfactory resolution to this distressing situation. My desired outcome is to be provided with a new vehicle, one that is free from any defects or issues, as I had initially anticipated when purchasing from your reputable brand. Given the urgency of the matter and the potential legal ramifications, I kindly request your immediate attention and guidance on how to proceed from here. It is my sincere expectation that Volkswagen will take swift and decisive action to resolve this matter, ensuring that such negligence is not repeated, and that customer satisfaction remains a top priority for your esteemed organization. I look forward to your prompt response and a resolution that will restore my faith in the Volkswagen brand. Please understand that my decision to pursue legal action will be determined by the actions Volkswagen takes to address this issue in a fair and satisfactory manner. Yours sincerely, Pastor Antone Dotson-Parson Email: antonedotson@icloud.com Email: adp@christsocietygroup.com Phone Number: 702-349-3116 More
by AntoneDotson
Employees Worked With
I do not remember their names.
July 28, 2023
We have 2 VW automobiles currently. We use AutoNation VW for all our service needs. We needed emergency service this week, and Ray our technician was on top of everything right from sta We use AutoNation VW for all our service needs. We needed emergency service this week, and Ray our technician was on top of everything right from start to finish. He was wonderful in every way. More
by VW Owners
Employees Worked With
Ray & Jeffrey
July 28, 2023
We were on vacation when unfortunately our brakes started to grind. We were traveling from Utah thru Vegas and on our way to California. We had a very tight timeline and needed service quick. The dealersh to grind. We were traveling from Utah thru Vegas and on our way to California. We had a very tight timeline and needed service quick. The dealership was booked pretty tight but they got us in anyway replacing our brakes and rotors. Alex in service was very professional, friendly and accommodating and definitely saved our trip. We were one very happy family thanks to Alex and the technicians. More
by jrmendez34
Employees Worked With
Alex Rivera
