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AutoNation Volkswagen Hilton Head - Service Center

Hardeeville, SC

4.8
258 Reviews

258 Reviews of AutoNation Volkswagen Hilton Head - Service Center

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August 21, 2023

Very good service advisor and service technicians. Very easy website to navigate and use. Also convenient location More

by mthudock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember names
Aug 28, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2023

The people in service are friendly and helpful. The phone system to try to reach a live person in the dealership is a problem. It would be helpful when trying to schedule if the person you finall More

by Linmil210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay and the young man who transported
Aug 18, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 07, 2023

Had an unusual ( for me ) situation with my Beetles response to a faulty wheel sensor. The response from AutoNation VW service dept. was calm, quick and in a few days fixed. Could not have asked for a More

by Ejabs
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marshall
Aug 09, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 31, 2023

Jay was extremely helpful and professional. He explained everything about service options and recommendations for my car. More

by Meadowrex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Aug 02, 2023 -

AutoNation Volkswagen Hilton Head responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Volkswagen Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2023

Ken was very helpful explaining nature of the problem and time frame to fix it. Excellent work and explanation. More

by donjakoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Jul 30, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 27, 2023

The staff is always so helpful and I wouldn’t take my car anywhere else More

by Carolinaangel_72
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Jul 28, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

July 27, 2023

I called the service department on a Monday around 11am and said I would like to schedule service for my car. The lady told me a service advisor would call me back that afternoon. He never called me. I cal More

by Cindy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jay
Jul 28, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi Cindy, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (843) 214-2567 so we can assist you further.

July 24, 2023

Easy to work with. Was able to get an appointment for same week that I called in. Dropped car at appointment time and was called soon after that is was ready. More

by Love my Tiguan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Jul 26, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 17, 2023

Came in have tire repair left with new tire, and had no appointment, thank you to the service department More

by dupreyjames40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
Jul 26, 2023 -

AutoNation Volkswagen Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

Courteous, quick, efficient! Friendly people. Clean agency and good coffee. Good mechanics who know what their doing. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
Jul 17, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi Larry, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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