AutoNation Volkswagen Hilton Head - Service Center

Big assist for an out of town visitor Came to Beaufort SC from Frederick, MD for my nephews graduation from basic training at Parris Island. Friday afternoon was warm (80 degrees) and the Came to Beaufort SC from Frederick, MD for my nephews graduation from basic training at Parris Island. Friday afternoon was warm (80 degrees) and the two left side dash vents in my 2015 Passat were blowing extremely hot air. Two in the right were blowing air conditioned air as I had the A/C on. Called HH VW and they said bring it on in at 3:00 PM on a Friday. They checked it out right away, diagnosed the problem and ordered the necessary parts to be sent overnight with an AM delivery. Went back the next morning for the repair and was back on the road out of town before noon. I cannot say enough good things about the entire service team for how they took care of me and my problem. Especially being from out of town and needing to be on the road again by Saturday. I would recommend them to anyone and everyone! More

10,000 service Brought my car in for the first service. I had booked my service time on line and knew the cost up front The service team is beyond excellent. I h Brought my car in for the first service. I had booked my service time on line and knew the cost up front The service team is beyond excellent. I had my previous Volkswagen serviced here also and can't say enough about Peter and his team. They are always professional and will go above and beyond. Being a Volkswagen owner for the last 13 yrs, it is great having a reliable service team close by. More

Over charged Brought my car in for service. Engine light on. Told it would be over 1200.00 to replace the throttle body. I thought that sure seems like a lot. I lo Brought my car in for service. Engine light on. Told it would be over 1200.00 to replace the throttle body. I thought that sure seems like a lot. I looked online. I was able to find the part for 100.00 (OEM Volkswagen). I went back to pick up my car. I was charged 134.30 for them just plugging my car in to get the code, which I already knew the code was PO638. I guess that is a good way to ensure that I never use them for service or buy a car from them. More

Great Customer Care The folks at service are alway friendly and knowledgeable. Make experience a fun event. The service area is clean and bright. Great dealership that I The folks at service are alway friendly and knowledgeable. Make experience a fun event. The service area is clean and bright. Great dealership that I enjoy going to. More

Repair leak in roof again. Customer service is great but the problem with the leak took 3-4 visits and the back seat leather shrank which wasn't resolved. I feel they should com Customer service is great but the problem with the leak took 3-4 visits and the back seat leather shrank which wasn't resolved. I feel they should compensate for shrinkage. They drowned the car to find the leak area. More