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AutoNation Volkswagen Hilton Head - Service Center

Hardeeville, SC

4.7
255 Reviews

255 Reviews of AutoNation Volkswagen Hilton Head - Service Center

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November 10, 2023

Jay the service manager is truly a professional. He is articulate and explains in detail the issues with your automobile and provides common sense solutions which are understandable and logical, On More

by rrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Nov 11, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 02, 2023

Professional Friendly Efficient Gave a clear explanation of what needed to be done. Listened to me More

by aljm88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marshall........Made me feel comfortable and was very professional.
Nov 04, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

October 15, 2023

We’re happy with the service that we received at your Dealership, I will tell my friends about you and for sure I am coming back More

by Lettyvaz901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marshall
Oct 16, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 13, 2023

Easy to work with, fantastic staff, talked me through the issues on my truck, offered to help in the future. More

by Timothy Willoughby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie
Oct 16, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi Timothy, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again in the future. Best wishes, AutoNation Volkswagen Hilton Head

October 13, 2023

Great service department ! They always tell you how long the work will take and they stand by it ! Wouldn't take my car anywhere else ! More

by toddschlobohm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Oct 16, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 12, 2023

They were vacation savers! After driving 8.5 hrs from home, my check engine light came on. They were able to get me in on an emergency basis, communicated exceedingly well, ens More

by PDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay and Zach
Oct 13, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

October 11, 2023

Owning many cars and having been to many service departments at dealerships, Volkswagen of Hilton Head truly values customer service. They do whatever they can to make the experience as easy as poss More

by John cirrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay and Mike
Oct 12, 2023 -

AutoNation Volkswagen Hilton Head responded

Hello John, we're happy you found our staff to be so supportive during your experience here at AutoNation Volkswagen Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2023

Absolutely great customer service, they kept us informed every step of the way on what they were doing and what needed to be done! More

by carteroffd61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay but I don’t remember 100%
Oct 11, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 07, 2023

Very good service, kind person, high efficiency, good customer experience, good customer satisfaction, great job! More

by Beiming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marshall
Oct 07, 2023 -

Beiming responded

Thank you!

September 25, 2023

Every time I go in for service winds up being the best experience I have. The staff, specifically Jay could not be any better. They are helpful, considerate, thorough, and professional. I'll never go to a More

by rabbiofrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Sep 26, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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