AutoNation Volkswagen Hilton Head - Service Center

Every time I go in here for service Maddie always takes care of me. She is extremely sweet and very understanding. As someone who is people manager in a different industry she always provides the best cust care of me. She is extremely sweet and very understanding. As someone who is people manager in a different industry she always provides the best customer service. In my most recent visit a customer made some very rude comments to her and she handled very well. After there conversation I told the customer he was in the wrong as she is doing everything she can and cannot speed up the technicians. She embodies the customer experience I loved from out of state less than 6 months ago and she is amazing. More

Good service and also tire repair. I especially liked the video with the repair explanation. I especially liked the video with the repair explanation. More

Doesn’t get any better than the service and parts departments at Hilton Head VW. I’ve been going there frequently for over 10 years now. Love you guys! Maybe not Jason though. Kidding. Kidding. departments at Hilton Head VW. I’ve been going there frequently for over 10 years now. Love you guys! Maybe not Jason though. Kidding. Kidding. Maybe. More

Good repairs. Updates on them received in a timely manner. I especially like the video with the explanations they send. I was only surprised to have more done tha Updates on them received in a timely manner. I especially like the video with the explanations they send. I was only surprised to have more done than I expected but the job was well done. More

Easy to schedule, nice to deal with, standard services are priced well. Would definitely recommend. are priced well. Would definitely recommend. More

They are friendly and provide the best service. At other repair shops, they couldn't find the problem and just looked at it briefly, but this shop that they check it thoroughly. I could rest comf At other repair shops, they couldn't find the problem and just looked at it briefly, but this shop that they check it thoroughly. I could rest comfortably while waiting More

Service Department is superb. From Madelyn’s friendly greeting, knowledge and “can do” attitude to the mechanic’s expertise. From Madelyn’s friendly greeting, knowledge and “can do” attitude to the mechanic’s expertise. More

The staff at the Hardeeville location always gets me in and out. My car is always ready on time. Everyone is professional and very polite. Helpful if I have any additional questions and my service advisor, and out. My car is always ready on time. Everyone is professional and very polite. Helpful if I have any additional questions and my service advisor, Madeline is absolutely the sweetest person I’ve ever met. More

Great customer service, the service was completed in a timely manner. The staff was friendly and professional. timely manner. The staff was friendly and professional. More

The service is always great. The staff are friendly and funny. Jay Marshall has come to be a family favorite. The staff are friendly and funny. Jay Marshall has come to be a family favorite. More