AutoNation Volkswagen Hilton Head

Buying a car here was super easy and quick. They gave me what I wanted on my trade in. What I didn’t like was how the car I purchased was due for service. It needed an Oil change, oil filter, a They gave me what I wanted on my trade in. What I didn’t like was how the car I purchased was due for service. It needed an Oil change, oil filter, air filter, and cabin filter. Went to the dealership the following week to have the service done and they didn’t have the parts. Which I informed them what was needed to do the service. I forgot to mention I live 50 minutes from the dealership. I then had to go across the street to purchase the parts to do the service. I ended up doing serving the vehicle myself. Because I didn’t have 2 hours to burn. Waiting to hear back from the dealership on when I should expect a check. Also didn’t like how the miles didn’t match what was online. The mileage was 7k off. That was disappointing. More

I had a great experience at this dealership. Greg made it very easy to leave with my new Jetta! Carla Greg made it very easy to leave with my new Jetta! Carla More

Jay in the service department was great- he made sure to keep me informed of everything going on with my car. He ordered parts needed promptly and followed up to make sure my car was operating correctly. keep me informed of everything going on with my car. He ordered parts needed promptly and followed up to make sure my car was operating correctly. I purchased my car new three years ago and bring it in regularly for service but he is the first person in the service department that I have encountered that showed a true interest in me as a customer. Thanks also to Norman for getting the car back in great shape! More

Visiting here from New Hampshire - I had a great service experience with AutoNation Hilton Head! experience with AutoNation Hilton Head! More

The sales team was quick to take your money. After that they didnt care to follow through with the important things like title or registration. It has been 3 months and we have recieved neither. After that they didnt care to follow through with the important things like title or registration. It has been 3 months and we have recieved neither. More

The service advisor was very professional and helpful in communicating the required information in a fast and understandable manner. Work was completed quickly and expertly once the parts were received for communicating the required information in a fast and understandable manner. Work was completed quickly and expertly once the parts were received for the work. More

Pleasant Staff worked quickly to get my car in for service at the end of a business day. My service consultant "Jay" was very helpful and courteous. The only area for possible improvement, would be b service at the end of a business day. My service consultant "Jay" was very helpful and courteous. The only area for possible improvement, would be better communication on the status of my vehicles service. More

Outstanding Customer Service and Workmanship was exhibited by this VW dealership service department and will definitely be bring my VW Tiguan back for routine service. exhibited by this VW dealership service department and will definitely be bring my VW Tiguan back for routine service. More

The service advisor was very friendly and professional and answered all my questions I had to my satisfaction, and the work to be done on my beetle was done in the time he promised it would be done, while and answered all my questions I had to my satisfaction, and the work to be done on my beetle was done in the time he promised it would be done, while I was waiting. More

Great place always ready to help good service department always getting you in quickly and out quickly always getting you in quickly and out quickly More