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AutoNation Volkswagen Columbus - Service Center

Columbus, GA

4.6
94 Reviews

94 Reviews of AutoNation Volkswagen Columbus - Service Center

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February 11, 2022

I like receiving the service offer that you all send me, and how good the service advisor honor them. He is a good helpful and person. More

by glendaburkes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dumas
January 23, 2022

The staff is always courteous and well informed. My Passat is safe with them and it’s never been serviced anywhere else. More

by Chipov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
January 15, 2022

Don’t go here. Worst experience I have ever had at a dealer . Not enough words to explain how inept , dishonest , and unprofessional VW Columbus is . More

by Howie46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Jan 15, 2022 -

Howie46 responded

Follow up , service manager who was absent during my ordeal finally called me after reading my critique . All but called me a liar .Offered nothing to make me feel better . Said he couldn’t make any decisions More BS

December 16, 2021

The Guys at VolksWagen always go above & beyond to assist with My Vehicle Needs. Thanks More

by R. King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie
December 01, 2021

The oil change light turned on after an oil change was done. I called several times but the phone system would hanged on me. I was able to leave a voice message but no one responded. The oil change light More

by Jetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelcie, Frankey,
November 22, 2021

I like to go there for vehicle service. Staff is very friendly. Over all is good More

by Sandhupm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot the name
Nov 22, 2021 -

Sandhupm responded

Good

October 11, 2021

I came in with a problem that another service center said I had and they were really nice and checked it out and even fix some problems for free More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie
August 23, 2021

There are helpful. Nothing else to say about this visit More

by dleggett155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
August 23, 2021

I had to get an up date for my Volkswagen Jetta, R series. Told me it would take about an hour. Actual time was 40 minutes. Just surprised that they don't use any paper floor mats when you have your c More

by papagrizzybear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
na
August 16, 2021

I made an appointment online for an oil change...super easy to do. Got there at 10 am to wait. There were quite a few cars, so I expected to wait a while. It ended up taking about 4 hours, but the lady th More

by jenkirk75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure, but she was super friendly.
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