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AutoNation Volkswagen Columbus - Service Center

Columbus, GA

4.6
92 Reviews

92 Reviews of AutoNation Volkswagen Columbus - Service Center

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March 16, 2023

I had a great experience at your dealership. I had repairs done and received video of my recommendation. The mechanic was great. We spoke to a really great sales guy, that was very helpful and More

by Cartertammy501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry Can’t remember their names.
Mar 21, 2023 -

AutoNation Volkswagen Columbus responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 15, 2023

Matthew V is awesome and Vader is the best mechanic I’ve ever had the experience of dealing with. The Call Center completely xxxxing sucks b/c they don’t communicate anything with the dealership More

by Farm_03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
March 13, 2023

After service, which included a tire rotation, my check tire indicator light came on. I checked the tire in question and found no issue. I figured out how to reset the indicator light myself. More

by karenboater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Mar 17, 2023 -

AutoNation Volkswagen Columbus responded

Thank you for taking the time to share your feedback with us. We do hope we can be of assistance in the future. Take care!

March 01, 2023

VERY FAST AND FRIENDLY! MARK WAS AWESOME AND WENT ABOVE AND BEYOND. WOULD HIGHLY RECOMMEND THIS DEALERSHIP. More

by WENDY.SUNBELT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK
Mar 06, 2023 -

AutoNation Volkswagen Columbus responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2023

Very friendly, courteous, and skilled at what they do. They were able to reschedule and appointment last minute because of a mistake I had made due to time change. More

by robertmccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt( I believe)
Mar 05, 2023 -

AutoNation Volkswagen Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 18, 2023

First time there. Everyone was very helpful and I got my car check and was very excited about my visit. More

by Amcmeans70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 22, 2023 -

AutoNation Volkswagen Columbus responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

January 30, 2023

Great customer service. Would recommend if you are looking for fast reliable service on vehicle. More

by Tyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Navasf
Feb 03, 2023 -

AutoNation Volkswagen Columbus responded

Hi Tyson, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Volkswagen Columbus and we hope to be of service again in the future.

January 20, 2023

Fantastic dealership with helpful and friendly staff. From purchase to lifetime support of my vehicle, this dealership delivers at every level. More

by James DeLauder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franky M.
Jan 23, 2023 -

AutoNation Volkswagen Columbus responded

Hello James, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 17, 2023

Matthew is knowledgeable, extremely helpful, punctual, and understanding of your needs! I was able to bring my car in to get the battery replaced in the same day. Thank you for the great customer service. More

by EClark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 20, 2023 -

AutoNation Volkswagen Columbus responded

Hi Eclark, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 14, 2023

My recent visit to my Volkswagen dealership for service was a nice, uneventful visit. Just as I wish all such visits of this kind would go. The employees that helped me were kind and polite, and took my More

by dblair188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall the names.
Jan 19, 2023 -

dblair188 responded

Thank you.

Jan 19, 2023 -

AutoNation Volkswagen Columbus responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe, and we'll see you on the road.

Jan 19, 2023 -

dblair188 responded

Thank you.

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