AutoNation Volkswagen Columbus - Service Center

HORRIBLE! HORRIBLE! HORRIBLE! Spent $100 for an diagnostic on my epc light, told should be an hour. 2 and a half hours later left not learning aanything. HORRIBLE! HORRIBLE! Spent $100 for an diagnostic on my epc light, told should be an hour. 2 and a half hours later left not learning aanything. Used when first moved here 4 years ago, they were horrible, EXPENSIVE, incompetent, with a service manager that cared more about chainsmoking cigs, while playing on her phone. little did I know that those were the good old days, They SUCKED 4 years ago, the SUCK now, and hopefully people keep giving them money. I will never buy a car or spend a penny there, ever again. PLEASE learn from me they suck, and not sure how the employees sleep at night! More

Very dependable. I have been bring my vehicles to you dealership for service since 2016. I have been bring my vehicles to you dealership for service since 2016. More

I have been dealing with auto nation vw for years. Matt at the service desk and Erik in the shop go above and beyond. Experts in their craft Matt at the service desk and Erik in the shop go above and beyond. Experts in their craft More

Speedy, efficient battery replacement. They did a full diagnostic and I loved that I was able to review and approve or deny recommended services all through text! They did a full diagnostic and I loved that I was able to review and approve or deny recommended services all through text! More

They are always so helpful and kind! They helped get my tire patched right away! They helped get my tire patched right away! More

Great customer service. Friendly staff. Worked fast and got my vehicle back in a timely manner. Friendly staff. Worked fast and got my vehicle back in a timely manner. More

I just moved to the area; tried another dealership first, then this one. This one won for friendliness (important to me) and communication. Also the work was done. then this one. This one won for friendliness (important to me) and communication. Also the work was done. More

Matthew was great amazing at keeping me updated as I waited for my vehicle to be finished and would definitely recommend waited for my vehicle to be finished and would definitely recommend More

This was my first time going there. A young man name Matthew assisted me regarding a new battery I needed. He was very helpful and knowledgeable to my questions concerning my vehicle. W A young man name Matthew assisted me regarding a new battery I needed. He was very helpful and knowledgeable to my questions concerning my vehicle. Wonderful customer service and definitely will be back. More

I received great service from AutoNation Volkswagen Columbus! The Service Rep was very friendly and professional. He kept me updated through texts and phone calls to ensure I approved each of the neces Columbus! The Service Rep was very friendly and professional. He kept me updated through texts and phone calls to ensure I approved each of the necessary repairs. Great job! More