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AutoNation Volkswagen Columbus - Service Center

Columbus, GA

4.6
92 Reviews

92 Reviews of AutoNation Volkswagen Columbus - Service Center

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October 30, 2023

I have been dealing with auto nation vw for years. Matt at the service desk and Erik in the shop go above and beyond. Experts in their craft More

by Tt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt (sevice) Erik(auto tech)
Nov 01, 2023 -

AutoNation Volkswagen Columbus responded

Hi, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Speedy, efficient battery replacement. They did a full diagnostic and I loved that I was able to review and approve or deny recommended services all through text! More

by salagna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember, sorry!
Oct 14, 2023 -

AutoNation Volkswagen Columbus responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 23, 2023

They are always so helpful and kind! They helped get my tire patched right away! More

by mikaela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 26, 2023 -

AutoNation Volkswagen Columbus responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Volkswagen Columbus. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 14, 2023

Great customer service. Friendly staff. Worked fast and got my vehicle back in a timely manner. More

by jessir94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Brandon
Sep 17, 2023 -

AutoNation Volkswagen Columbus responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2023

I just moved to the area; tried another dealership first, then this one. This one won for friendliness (important to me) and communication. Also the work was done. More

by gabmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I never remember names :-(
Sep 05, 2023 -

AutoNation Volkswagen Columbus responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 29, 2023

Matthew was great amazing at keeping me updated as I waited for my vehicle to be finished and would definitely recommend More

by adamnewill18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 03, 2023 -

AutoNation Volkswagen Columbus responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Volkswagen Columbus. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 23, 2023

This was my first time going there. A young man name Matthew assisted me regarding a new battery I needed. He was very helpful and knowledgeable to my questions concerning my vehicle. W More

by burtonjd21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Aug 28, 2023 -

AutoNation Volkswagen Columbus responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2023

I received great service from AutoNation Volkswagen Columbus! The Service Rep was very friendly and professional. He kept me updated through texts and phone calls to ensure I approved each of the neces More

by kingsleyroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Navas
Aug 25, 2023 -

AutoNation Volkswagen Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 21, 2023

Always professional and on point take care of all of my needs. Definitely would recommend More

by Reneeashley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Aug 25, 2023 -

AutoNation Volkswagen Columbus responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

Well organized dealership, they took me in for battery replacement on a very short notice and did it quickly as promised. But of course it was more expensive than the going rate More

by Alex K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Aug 07, 2023 -

AutoNation Volkswagen Columbus responded

Hi Alex, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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