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AutoNation Volkswagen Columbus
Columbus, GA
164 Reviews
AutoNation Volkswagen Columbus is one of the largest Volkswagen dealerships in Columbus, and is best place for both new and used vehicles. Our expansive Columbus showroom is located north of downtown, at the intersection of the 27 and 80 parkways. Our dealership has one of the largest selections of of both new and used Volkswagen cars and SUVs for sale, and is the go-to place for all things Volkswagen. So whether you're purchasing a Volkswagen for the first time, or are a long-time Volkswagen owner, our team at AutoNation Volkswagen Columbus is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 164 reviews
January 15, 2022
Don’t go here. Worst experience I have ever had at a dealer . Not enough words to explain how inept , dishonest , and unprofessional VW Columbus is . dealer . Not enough words to explain how inept , dishonest , and unprofessional VW Columbus is . More
by Howie46
Employees Worked With
Service
December 01, 2021
The oil change light turned on after an oil change was done. I called several times but the phone system would hanged on me. I was able to leave a voice message but no one responded. The oil change light done. I called several times but the phone system would hanged on me. I was able to leave a voice message but no one responded. The oil change light came up and it beeped. I took it to the dealer to reset and after a few minutes it came back again. More
by Jetta
Employees Worked With
Kelcie, Frankey,
November 28, 2021
Do not buy here. Travel a little farther and it will be totally worth it. Sales associates like Juan and David are awesome. But this location has lack of management customer service. Car sales are at a pea totally worth it. Sales associates like Juan and David are awesome. But this location has lack of management customer service. Car sales are at a peak point in a long time. They know it and try to take advantage of it. After a new Atlas was approved by VW Credit the sales manager (Mr. Hanna) and finance manager (Mr. Lance) did not wanted to sell it because I was refusing optional products like tire and paint protection. Finance manager was disrespectful and told me: "I needed'' his signature to approve the sale. I wrote an email to the General Manager of the location and he never bother to reply or call which lets you know why the sales and finance manager are so unprofessional, lack of customer service from the top. When they finally got my Atlas from another location they charged me $375.00 for ''transportation fee'' and it did not had rubber mats, for which I was paying around $350.00. After I requested my rubber mats, they offered the rubber mats of a used Atlas, which I obviously declined and they had to give me what was lawfully mine new. Bottom line just go to another VW location. Sales associates are good, but management will make this sales experience miserable. More
by daniel.echeverria1
Employees Worked With
Mr. Lance, Mr. Hanna
October 12, 2021
Mallory Beard made my purchase very convenient since I live out of state. He was knowledgeable, professional and friendly. The dealership had the exact car I was interested in at a competitive price. live out of state. He was knowledgeable, professional and friendly. The dealership had the exact car I was interested in at a competitive price. More
by Joe
Employees Worked With
Mallory Beard
August 31, 2021
The entire sales team at AutoNation VOLKSWAGEN in Columbus, Ga was outstanding in the entire purchase process to make the entire sale as easy as possible with not only the friendliness but profession Columbus, Ga was outstanding in the entire purchase process to make the entire sale as easy as possible with not only the friendliness but professionalism and customer service. I definitely will recommend this dealership. More
by S.M
Employees Worked With
Entire team
