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AutoNation Volkswagen Columbus

Columbus, GA

4.6
164 Reviews
AutoNation Volkswagen Columbus is one of the largest Volkswagen dealerships in Columbus, and is best place for both new and used vehicles. Our expansive Columbus showroom is located north of downtown, at the intersection of the 27 and 80 parkways. Our dealership has one of the largest selections of of both new and used Volkswagen cars and SUVs for sale, and is the go-to place for all things Volkswagen. So whether you're purchasing a Volkswagen for the first time, or are a long-time Volkswagen owner, our team at AutoNation Volkswagen Columbus is here for you!
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3000 North Lake Parkway

Columbus, GA

31909

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Showing 164 reviews

September 30, 2022

A+ experience from the moment I walked through the door. Everyone from the salesperson to finance manager to the service advisors were very helpful, patiently answering any question I had. Would definitely More

by Mimi67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in sales, David in finance, Shelby in parts when I ordered a few things. All great
Oct 06, 2022 -

AutoNation Volkswagen Columbus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2022

My initial service advisor left in the midst of my car being at the dealership for maintenance work. Matthew took on my vehicle and kept me updated throughout the whole process and addressed all of my con More

by Kerrie.kilcrease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 25, 2022 -

AutoNation Volkswagen Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 14, 2022

I am always pleased with the knowledge of my advisor and the service provided. I usually wait with my vehicle but at times when I need to go home, a shuttle is provided. Drivers have always been nice. More

by revkjacobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Navas
Sep 18, 2022 -

AutoNation Volkswagen Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 14, 2022

They are very polite and easy to deal with. They also listen and let you know all of prices before you even go into the dealership. More

by jonathonpcrook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young man
Sep 18, 2022 -

AutoNation Volkswagen Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 31, 2022

I moved from Chicago, IL to Georgia and this was the closest dealership. They were absolutely the best I’ve ever gone too. More

by LSWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 05, 2022 -

AutoNation Volkswagen Columbus responded

Lswood, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2022

I did 110 mph going there I’m leaving doing 30mph simple oil change. Smh More

by Bs
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Sep 04, 2022 -

AutoNation Volkswagen Columbus responded

Hi, thank you for taking the time to share your feedback with us. If you'd like, please contact our General Manager at (706) 522-2148. We'd appreciate the chance to make your experience a positive one.

Sep 04, 2022 -

Bs responded

Thanks I would appreciate that cause I work two jobs it’s hard with no car

Sep 14, 2022 -

Bs responded

Have you heard anything back from the mechanic yet?

August 25, 2022

Customer service was kind and knowledgeable Appointment went smooth and the wait was not to long More

by Tasiadwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front seat guy
Aug 30, 2022 -

AutoNation Volkswagen Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2022

Matthew was great! Was able to fix my problem quickly and got my car back to me same day! I will definitely be using VW Columbus again! More

by kmart1219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Aug 16, 2022 -

AutoNation Volkswagen Columbus responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 29, 2022

Cool. I said it’s cool. Let me answer how I decide. Y’all policing the survey like I’m at work. More

by kamira808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dequindre Bartholomay
Aug 02, 2022 -

AutoNation Volkswagen Columbus responded

Hi, we really appreciate your positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2022

A respectful friendly group of staff; particularly Sales Associate Ben and Sales Manager Lonnie . Everyone was helpful, straightforward and helped me to get into the vehicle I wanted. I would be delighted t More

by Buyer!!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Celestial & Lonnie Hanna
Jul 29, 2022 -

AutoNation Volkswagen Columbus responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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