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AutoNation USA Plano

Plano, TX

4.6
96 Reviews
AutoNation USA Plano makes buying a used vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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4051 W Plano Pkwy

Plano, TX

75093

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Showing 96 reviews

September 16, 2024

MJ was a good sales person to deal with. Great customer service. Had a pleasant experience More

by catashasadler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MJ, Mark
Sep 20, 2024 -

AutoNation USA Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 15, 2024

Stag was very helpful, I dealt with ozgur, he was well spoken and went through the car fax with me More

by chervonehoyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozgur
Sep 16, 2024 -

AutoNation USA Plano responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 13, 2024

Great service! Sold my car and everything went smoothly. Will definitely return as a happy customer and will recommend to friends and family. More

by kevjosie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwards Charles
Sep 15, 2024 -

AutoNation USA Plano responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

September 13, 2024

I worked with Philo for two weeks on getting the safest and best first car for my son. He was very informative and patient with me. Even though, the couldn’t match my percentage rate, the customer service More

by Melissa Meza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philo
Sep 16, 2024 -

AutoNation USA Plano responded

Hi Melissa, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 12, 2024

This is a typical promise you the world and not deliver after purchase. We didn't notice when we bought our vehicle that the daytime running light led assembly was burnt out on the passenger side. It was More

by Cheated Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Anderson
Sep 15, 2024 -

AutoNation USA Plano responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 677-9073 to discuss what we can do to help.

Sep 17, 2024 -

Cheated Customer responded

It would be great if this company would actually reach out to the customer and fix the problem instead of just responding to negative reviews. They will respond to bad reviews but will not actually fix anything. Buyer beware!!

September 11, 2024

Ihab was great. No pressure, no haggling, just honest professionalism. Had a great experience trading in my wife’s Honda. Will definitely be back! More

by Shane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ihab Baker
Sep 13, 2024 -

AutoNation USA Plano responded

Hi Shane, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 10, 2024

Friendly and helpful staff that listen to their customers. Cassandra was amazing! Highly recommend this location. More

by jordanjaffee
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cassandra
Sep 11, 2024 -

AutoNation USA Plano responded

Hello, we're happy you found our staff to be supportive during your experience here at AutoNation USA Plano. Thanks for the recommendation, and have an amazing day!

September 09, 2024

Staff were very nice and helpful. They worked with us to find the best financing with the amount we wanted. More

by Cbutterfuss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philo
Sep 11, 2024 -

AutoNation USA Plano responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 06, 2024

AutoNation Plano was fantastic from beginning to end. Make sure to ask for Wade. He is a consummate professional and will ensure that you have a seamless transaction from beginning to end. I highly reco More

by bigdavi13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade, Jack, Alonte
Sep 07, 2024 -

AutoNation USA Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation USA Plano and we hope to be of service again in the future.

September 03, 2024

Tommy was great! Very friendly and helpful in getting us the rate we needed and on the road in our new car. More

by QDK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Keith
Sep 06, 2024 -

AutoNation USA Plano responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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