AutoNation USA Plano

I’m extremely disappointed at this dealer as I bought a car from them back in August of 2024 and it is December and still not able to get plates for my vehicle. I have been getting the run around about tit car from them back in August of 2024 and it is December and still not able to get plates for my vehicle. I have been getting the run around about title rep doing the work and no response. I reached out to the manager Wade Cowser and same response but after a few months now he is ghosting me. I reached out to another manager Kassandra Moran and same treatment. No one is able to answer the status of my plates. I don’t understand all I’m asking is for a response of where my plates are. Dealer was super nice while getting their money and getting the deal but now ghosting no one wants to assume any responsibility. After reading the good reviews I thought I could deal but the irresponsibility of the management is unforgivable how can people do stuff like this? All I want is an answer and possibly getting my plates on the vehicle. After 6 month of waiting??? This process takes a month at the most !!! I wouldn’t deal with this type of service More

The team was very helpful through the process. Their transparency, offered options and explanations made the process smooth as possible. I enjoyed working with both sales and finance. Their transparency, offered options and explanations made the process smooth as possible. I enjoyed working with both sales and finance. More

Tommy did a great job helping us find the right car for our family.. Thank yiu! our family.. Thank yiu! More

Karter was great to work with and answered all of our questions. Helped surprise and play along with making it a special day for my niece and her first car. questions. Helped surprise and play along with making it a special day for my niece and her first car. More

Had a great experience here. Been to a few different dealers today to shop around on our own, but Thomas greeted us as a walk-in and helped us track down just the right vehicle f Been to a few different dealers today to shop around on our own, but Thomas greeted us as a walk-in and helped us track down just the right vehicle for us! More

Tom Anderson is exceptional and helped us with our car search and make and model. Recommend him highly. Dealership is friendly and clean. Stop by and see for yourself. search and make and model. Recommend him highly. Dealership is friendly and clean. Stop by and see for yourself. More

An absolute joy to work with a company of great integrity. I sold my car which took me on beautiful journeys in life. Those emotions don't play a role in the value of the vehicle but the way they h integrity. I sold my car which took me on beautiful journeys in life. Those emotions don't play a role in the value of the vehicle but the way they honored me and the gravity of the moment showed me their character. They were transparent about the facts that led them to offer me the price they gave. It was a TRULY fair price and I'm thrilled at the outcome. Charles was phenomenal and his communication was clear, succinct, and gentle. They didn't just see a customer, they saw a person. Don't waste time dealing with other companies, sell your car to AutoNation! Thank you Charles, thank you AutoNation! More

Autonation was clean, great inventory, and Connor did everything in his power to make a seamless transaction happen. everything in his power to make a seamless transaction happen. More

Reggie Brown was the best car sales man I have ever met in my automotive career. He was very respectful knowledgeable and overall very helpful with the whole process I would definitely recommend him for ev in my automotive career. He was very respectful knowledgeable and overall very helpful with the whole process I would definitely recommend him for everyone. More

Reggie Brown was an amazing car salesmen. He went above and beyond for me and my family. He made such a big impact on me coming back for another car in the future. He made the car buying proc He went above and beyond for me and my family. He made such a big impact on me coming back for another car in the future. He made the car buying process a breeze. Reggie brown made a very big impact on the car we bought today. More