AutoNation USA North Houston

Here’s a revised version of your statement to make it as impactful as possible while still maintaining a professional tone: **In October, I flew all the way from Chicago to purchase a used car from this impactful as possible while still maintaining a professional tone: **In October, I flew all the way from Chicago to purchase a used car from this dealership. After taking the vehicle for an alignment, I discovered it needed $8,000 worth of repairs and was completely unsafe to drive. It was leaking gas and oil like a faucet, and I likely wouldn’t have made it back to Chicago safely. The car was an absolute disaster. The manager promised to reimburse me for my flight and the $180 I spent on the alignment and inspection—but after numerous calls, voicemails to the GM, texts to the salesman, and repeated follow-ups, I’ve received NOTHING. They have completely ignored me. This dealership clearly doesn’t care about its customers’ safety or satisfaction. Their lack of accountability and poor customer service is beyond unacceptable. I strongly urge anyone considering doing business with them to stay far away. You deserve better than the lies and negligence I experienced here.** BMW North Houston More

I went to AutoNation USA North Houston to look at a Honda Accord touring Edition. I had the pleasure of meeting the manager Valerie and was introduced to the salesman Rene. Both employees were very welcoming Accord touring Edition. I had the pleasure of meeting the manager Valerie and was introduced to the salesman Rene. Both employees were very welcoming, very informative, and very professional. Rene took my daughter and I to the Honda Accord we were looking at, we went on a test drive, came back to the dealership to a very fair and acceptable offer on my truck that I was trading in. I thought for sure they would try to beat me up on the value of my truck, but as I stated it was a very fair and reasonable offer and I accepted it. I am now no longer getting 9 MPG in my truck. I was just letting Valerie know today that I am getting 28.9 MPG in the Honda Accord on my way to work today. If you are in need of a car I would highly highly highly recommend going to AutoNation USA on 45 North & talking to the sales team about their inventory. They are phenomenal to work with and I am one happy customer. More