AutoNation USA Katy

We had a problem with a rep named Tiffany who was disrespectful and wasn't even our agent. Manny was well mannered and professional throughout our interaction from start to finish. I appreciate the t disrespectful and wasn't even our agent. Manny was well mannered and professional throughout our interaction from start to finish. I appreciate the time he took to explain processes to selling my car More

I had the absolute best car-buying experience with Henry at AutoNation. I initially reached out over the phone, and from that very first conversation, he stood out. Henry was responsive, professional, and g at AutoNation. I initially reached out over the phone, and from that very first conversation, he stood out. Henry was responsive, professional, and genuinely helpful—he always got back to me with the exact information I asked for, never played games, and followed up consistently without being pushy. That level of honesty and transparency is what convinced me to come in and see the car in person. Once I arrived, the great experience continued. Henry was just as personable and knowledgeable in person as he had been over the phone. He answered every question thoroughly, kept me informed throughout the process, and made sure I felt comfortable and confident in my decision. It was a completely pressure-free experience, which I truly appreciated. I’ve dealt with many car salespeople in the past, and Henry is in a league of his own. From now on, I would only ask for Henry—he’s honest, professional, and clearly takes pride in doing right by his customers. If you’re shopping at AutoNation, make sure you ask for him. More

Update: do not buy from Auto Nation Katy or any Auto Nation USA. They can not provide title, they have lost my plates and registration sticker. This transaction was March 13, 2025. Plates and sticker ma Nation USA. They can not provide title, they have lost my plates and registration sticker. This transaction was March 13, 2025. Plates and sticker mailed April 23. Title in state of Texas must be done by law 30 days. Heed the warning. More

Good customer service and a friendly atmosphere. My salesman William Anthony was extremely helpful and made my deal a great experience. My salesman William Anthony was extremely helpful and made my deal a great experience. More

Very good experience, helped us find the right car in a timely manner. Had all questions answered and was a quick and painless interaction compared to most car buying experiences. timely manner. Had all questions answered and was a quick and painless interaction compared to most car buying experiences. More

Anthony and your finance dept helped me greatly got me to the car note i wanted and just overall a calming experience for my first car!! whenever the time comes i will back back!!! the car note i wanted and just overall a calming experience for my first car!! whenever the time comes i will back back!!! More

We spent many hours in the hot sun with car after car catching our eye being not quite right. We even left the dealership without having picked out a car, and changed our minds, turned around, and bough catching our eye being not quite right. We even left the dealership without having picked out a car, and changed our minds, turned around, and bought the same day. We took his entire afternoon to make sure we saw all the cars that fit our description. More

He has great customer service and was very helpful with helping me buy a car. helping me buy a car. More

They help you find a car to your liking no matter what and have a great sales man named Paris. and have a great sales man named Paris. More

The dealership was neat and clean. Our salesman, ND, was professional and courteous. There was no “hard sell” and the price was as advertised. The car was immaculate and the online pic Our salesman, ND, was professional and courteous. There was no “hard sell” and the price was as advertised. The car was immaculate and the online pictures accurately depicted the vehicle. I would recommend the dealership and our sales person. More