AutoNation USA Katy

I bought a car here and was given the most immaculate service and care when it came to the car buying process. I worked with Roger and Marcel at the Katy location. They sell with the gentle approach of u service and care when it came to the car buying process. I worked with Roger and Marcel at the Katy location. They sell with the gentle approach of understanding what your needs are and finding the best solution for you. I visited and test drove a car a few days before and that had a simple problem with the Mass Airflow Sensor. I ended up deciding to buy the car, Roger made sure to keep me update on its status to be fixed ASAP. He and Marcel stayed with me an HOUR after closing to ensure that the problem was fixed so I could drive home with my newly purchased car. I live further away from the dealership and Marcel even drove to a nearby gas station to fill up my tank. The hospitality and support through a stressful process and big decision was unmatched. Having been to look at cars at four dealerships prior, I walked in assuming to be as disappointed with the service as I was all other dealerships. Roger and Marcel were my light at the end of the tunnel, making me confident and excited about my grand purchase. I would 10/10 recommend them and AutoNation to everyone!! Ask for Roger, Marcel or Summer at AutoNation to have all your needs met and more! More

I recently purchased a used car, and Roger Torres made the entire process seamless and enjoyable. From the moment I walked in, Roger was professional, friendly, and genuinely interested in helping me find the entire process seamless and enjoyable. From the moment I walked in, Roger was professional, friendly, and genuinely interested in helping me find the right car for my needs and budget. He took the time to answer all my questions, provided honest advice, and never pressured me into making a decision. More

Our experience at AutoNation Katy was a very seamless and positive one. Much of this positive experience was thanks to our sales associate, Summer for providing us with quality service. We had no trouble thr positive one. Much of this positive experience was thanks to our sales associate, Summer for providing us with quality service. We had no trouble throughout the process today and would definitely do business with AutoNation Katy in the future. More

Manual was very helpful with our transaction and he was able to give us the best price for our car. defiantly recommend. able to give us the best price for our car. defiantly recommend. More

Justin is my sales person and he helped me with my first Tesla. After the purchase process, I’ve tried to talk to them regarding my concerns about the purchase and things they promised before I signed the p Tesla. After the purchase process, I’ve tried to talk to them regarding my concerns about the purchase and things they promised before I signed the paperwork that are not done at all. I got a “done deal” response. I decided to post this review to warn future buyers to be careful with this dealership. More

The experience was overall great, from getting my trade in value at a reasonable price to the purchase process being smooth with a well educated sales team. Manny and Christian were of great assistance thr in value at a reasonable price to the purchase process being smooth with a well educated sales team. Manny and Christian were of great assistance through the process, I highly recommend to everyone looking for a vehicle! More

Dealership is clean and nicely maintained, everyone was super friendly upon entering. Summer was our salesperson and she was very knowledgeable about her lot stock, and helped us find the best car that fit super friendly upon entering. Summer was our salesperson and she was very knowledgeable about her lot stock, and helped us find the best car that fit our needs and budget. She was super pleasant and we truly enjoyed the entire process. Any questions we had, she answered thoroughly and made sure we understood all options. Fantastic service! More

Dealership was great! I had a great experience there! Exceptional customer service! Would definitely recommend checking them out! Summer Stiles did an amazing job with get I had a great experience there! Exceptional customer service! Would definitely recommend checking them out! Summer Stiles did an amazing job with getting me in a vehicle she went above and beyond! If anyone is interested in purchasing a vehicle ask for Summer she will get the job done! More

This was definitely the best choice I made as a first time buyer with auto nation I loved the car i took with me and the service there was amazing time buyer with auto nation I loved the car i took with me and the service there was amazing More