AutoNation USA Houston
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Needed a car right then and there and Damien was very professional and helped me get the car I was looking for . 10/10 would recommend this dealership. Great service ! professional and helped me get the car I was looking for . 10/10 would recommend this dealership. Great service ! More
Chris was very easy and nice to work with and made fair offer on my truck. Process was very fast and easy. Definitely will recommend to friends and family offer on my truck. Process was very fast and easy. Definitely will recommend to friends and family More
AutoNation USA Houston did a wonderful job working with my husband and myself on finding us a vehicle. We told Bruno and Will our budget and limitations and they managed to find a way. The atmosphere was f my husband and myself on finding us a vehicle. We told Bruno and Will our budget and limitations and they managed to find a way. The atmosphere was friendly and there wasn't any pressure. We will definitely purchase from AutoNation in the future. More
I purchased a used 2017 Ford F-250 King Ranch that I saw on the internet. From the moment that I arrived, I was greeted by a friendly salesman, Hector Andrade. I told him what vehicle I was there for and he on the internet. From the moment that I arrived, I was greeted by a friendly salesman, Hector Andrade. I told him what vehicle I was there for and he quickly obtained the vehicle information and said let’s go for a drive. I knew that’s what I wanted so after the test drive we started the paperwork. Everything was smooth as can be and the George Schultz, my finance guy, was the nicest guy and eager to get my documents done so I could be on my way. I’m telling you, best decision I made going there and their customer service was top notch! I already recommended some family members who are actively looking at their inventory and hoping to deal with Hector and George. If you have a chance, stop by and check them out! They’re at automation on I45 in Houston. More
I came in with a pre-approved loan at 1.95% for 72 months through Randolph Brooks FCU. This was not accepted by your Finance due to RBFCU’s payment method. Every other dealership I’ve been to has accepted RB through Randolph Brooks FCU. This was not accepted by your Finance due to RBFCU’s payment method. Every other dealership I’ve been to has accepted RBFCU’s payment without hesitation. But because of that, I had to have addt’l credit checks shotgunned out to find the lowest rate possible on a 72 month term, which wound up being 3.9%...and I have a credit score in excess of 800!!! 😡 I also intended to write a check for a large portion of my down payment, in addt’n to the $11k in cash that I brought in. A personal check also was not accepted by your Finance. Fortunately, after a 30 min. wait to hear back from the GM, your Finance was given approval to accept the majority of my down payment via credit card vs. personal check...and I still gave $11k in cash. My “opinion” is that despite your beautiful dealership, you have become too big and in doing so, have lost any semblance of concern for the individual. The experience was pretty bad. We were pretty confident for a time that despite our total capacity to purchase your vehicle, due SOLELY to your business’s rules, we were going to leave there without it. My wife and I felt like just another number being shuffled through the gates. We were there for FAR longer than anyone should be who had EVERYTHING lined up the way I did prior to even entering your dealership. I have bought so many cars over the years and have never had such difficulty paying for them as I did through Auto Nation Houston. What should have been a very short, very pleasant experience turned out to be anything but that. Fortunately, the car is amazing. 2013 Mustang BOSS 302 More
This is my second time purchasing a vehicle with AutoNation. I also always get my car serviced through them. I’ve been very happy with the entire process and the atmosphere of the team. They have th AutoNation. I also always get my car serviced through them. I’ve been very happy with the entire process and the atmosphere of the team. They have the best, coolest and most helpful team. I always feel I’m in good hands and will continue to be a dedicated customer! More
Hi bought a truck and when I went to financing the price changed all these add-ons that and paint repair and $1000 for this and $600 for this do not come here changed all these add-ons that and paint repair and $1000 for this and $600 for this do not come here More