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AutoNation USA Houston
Houston, TX
272 Reviews
AutoNation USA Houston makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 272 reviews
August 18, 2022
The worst dealership I have ever dealt with! ! The management and finance department are horrible and the corporate office is not any better as I’ve been trying to speak w someone their for over ! The management and finance department are horrible and the corporate office is not any better as I’ve been trying to speak w someone their for over 2 weeks and yet to have anyone return my call. I’m now at a point where I am researching where/who to report the list of unacceptable issues too. I would have been fine just to drop all of it, and not pursuing anything if someone would have just cared enough to call me back and say “oh dang, that’s alot of stuff we Got wrong. We messed up. Sorry.” That’s all it would have taken, but they fill they don’t have any repercussions, so they don’t care about anything. More
by Hippy chick
Employees Worked With
Mo, Justin, mike
August 17, 2022
Absolutely wonderful easy experience. Not only did I call and get info on the truck in question but Cesar Zapata sent me pictures. I showed up and everything was exactly like he sent. Not Not only did I call and get info on the truck in question but Cesar Zapata sent me pictures. I showed up and everything was exactly like he sent. Nothing hidden. I bought the truck and no hidden fees. Wanna vehicle go see Cesar! More
by Natosha Brown
Employees Worked With
Cesar Zapata
May 20, 2022
Great sale awesome vehicle. The salesman was awesome his name is Brent Barnes and u need to hold on to this guy .. very professional and great knowledge.. super nice guy… and th The salesman was awesome his name is Brent Barnes and u need to hold on to this guy .. very professional and great knowledge.. super nice guy… and the finance guy Mo was super awesome in explaining the process and keeping everything in order More
by jlysec
Employees Worked With
Brent Barnes, Mo the finance guy
May 16, 2022
Bruno is the best Hands down Need a car ask for him If you are not happy He will make it right I would recommend 👌 anyone looking for a car to try those folks out I'm Loving my BMW you are not happy He will make it right I would recommend 👌 anyone looking for a car to try those folks out I'm Loving my BMW More
by Jacksonterrance108
Employees Worked With
Bruno
April 16, 2022
Great service, very professional and knowledgeable. George and Adrian were great! I will definitely recommend them to my friends and family. George and Adrian were great! I will definitely recommend them to my friends and family. More
by Marthad5015
Employees Worked With
George Schultz and Adrian carvajal
March 15, 2022
Purchased a Ford truck but after 250 miles, major problems. Fuel leak, dead battery, etc. I get there are issues with a used car, but FUEL LEAK? Come on, that is a safety hazard! Salesperson was g problems. Fuel leak, dead battery, etc. I get there are issues with a used car, but FUEL LEAK? Come on, that is a safety hazard! Salesperson was great but as far as vehicle goes, terrible experience! More
by GoofyDriver
Employees Worked With
Tommy
February 09, 2022
Great, friendly service! Muhammad was very attentive and made the process easy. Would recommend others to purchase a vehicle at this location. made the process easy. Would recommend others to purchase a vehicle at this location. More
by andrewjrupp
Employees Worked With
Muhammad, Justin
