AutoNation USA Houston
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I have purchased over 25 vehicles in my lifetime. I have dealt with many sales and sales managers through the years. I have never had such an amazing positive experience as a customer, and as a woman I have dealt with many sales and sales managers through the years. I have never had such an amazing positive experience as a customer, and as a woman I felt hurt and valued and understood about the concerns that I had about the vehicle I was looking at. they went over and beyond to make sure that everything hit the marks that I needed. I valued so much that they were very transparent on their overhead cost on the vehicle so that I knew that I was getting a correct price. They also understood where I had a perspective on what my car was valued on for the trade-in, and they were great at compromising to find a middle ground. I could truly write an essay about every minor or for me. It was major thing that they did to make this a positive experience. I honestly don't know if I would ever want to go to anybody else to purchase a vehicle. The manager Allen is phenomenal at hearing and acknowledging and addressing concerns. He is eager to work with his clients to help make the process as smooth and easy for them. Franco was my salesman and he was such a treat to talk to and work with. I felt like he represented us very well and he was very honest about the things he knew, and didn’t know about the vehicle. He was not in anyway, arrogant or condescending, which I have run into so many times and purchasing cars. He was a gentleman with a wonderful, outgoing personality. Never did I feel pushed into this sale by anybody at AutoNation. I'm shocked to see that this location doesn't have higher reviews. It is incredibly clean and the people who work here are incredibly focused on satisfying the customer. In no way I did I get any perks for sending this review out. This is just my own personal perspective with no kickbacks. I mean if they wanna throw me a cookie I’m OK with that. 😂 I really hope that Allen and Franco get acknowledgment in this company. They are a huge asset. More
I came here to buy my first car and Gabriel was very helpful in helping me pick something out. He kept me updated on when the painting would be done and made the experience great overall! helpful in helping me pick something out. He kept me updated on when the painting would be done and made the experience great overall! More
Service was a 10. Answered all my questions, very patient, super comfortable environment. I would definitely recommend this dealership. Thank you Answered all my questions, very patient, super comfortable environment. I would definitely recommend this dealership. Thank you More
Dealership was very clean, staff was very friendly. The salesperson David was not pushy, very easy to work with, and was able to be accomodating. The salesperson David was not pushy, very easy to work with, and was able to be accomodating. More
Thanks to autoNation USA Houston team for all the the hard work that they did for me to get me the best deal possible, with the massive selection of preowned vehicle from small car sporty ,to big trucks. hard work that they did for me to get me the best deal possible, with the massive selection of preowned vehicle from small car sporty ,to big trucks. Clean facility. Friendly and professional stuff. Thank you Adam for the time that you spend with me and also explaining all steps trough the entire process. Finance was great very pleased with the rate that they offer me for my new 2020 Ram 1500 Laramie , couldn’t ask for better . Will definitely do business again with them and would recommend them to all my friends and family. If you need a vehicle that fits your need with the best deal possible, got check with AutoNation USA Houston team , exactly Julian Limon is a very great sales rep to do business with. I hope to be doing business with AutoNation for years to come. More