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AutoNation USA Houston

Houston, TX

Overview
Reviews
Vehicles
4.7
272 Reviews
AutoNation USA Houston makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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8526 North Fwy

Houston, TX

77037

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Showing 272 reviews

April 17, 2024

Xu (salesman) was patient and positive about helping us get into our new vehicle. Thank you! More

by aldorodz11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
XU
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Apr 19, 2024 -

AutoNation USA Houston responded

We always strive to provide personable and excellent customer service. Thank you again for the review!

April 15, 2024

Cornell and Cesar excellent customer service. Made the process enjoyable. I would recommend Auto Nation ti my friends. More

by Sunrock.124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cornell and Cesar
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Apr 17, 2024 -

AutoNation USA Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Houston! We do hope we can be of assistance in the future. Take care!

April 13, 2024

I met with Richard to sell him my TRD Camry. Smooth process and was great service by him and the team. More

by D.KoVaX0321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
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Apr 15, 2024 -

AutoNation USA Houston responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2024

the seller René Sánchez treated us very professionally. Our questions were answered appropriately and we were very happy with the purchase. More

by Iram D Hernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renés Sanchez
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Apr 15, 2024 -

AutoNation USA Houston responded

Hi Iram, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2024

They were totally awesome They stuck with us to the very end and we finally got a vehicle Best auto experience I have ever had. Best company I have ever dealt with. Mr. Xu gave us the best car buying experi More

by queenloriann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xu
Report | Print
Apr 15, 2024 -

AutoNation USA Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Houston. If you ever need help, just give us a call. Happy motoring!

Apr 15, 2024 -

queenloriann responded

Thank you guys so much. Mr. Xu and the gentleman that he was working with to find a lender for me was awesome. You guys treated my family with the upmost respect And you didn't treat us any differently because we didn't have a very high credit rating. You treated us just as though we had a 800 score credit rating. I appreciate it you guys so much Thank you

April 11, 2024

Jordan and Cornell were very helpfull , they made sure all my questions and concerns were answered . More

by Ricardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan & Cornell
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Apr 12, 2024 -

AutoNation USA Houston responded

Hi Ricardo, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

April 10, 2024

MR Cornell is a good dealership worker I recommend to go to him if u ever need a car he is very helpful More

by Hilda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cornell
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Apr 12, 2024 -

AutoNation USA Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2024

Johnnathan Chahin is the best salesman on the lot, He displayed professionalism in the highest degree and even went above and beyond to provide information and assistance to the buyer. I highly recommend More

by Dariondeburr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnnathan Chahin
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Apr 06, 2024 -

AutoNation USA Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Houston! Feel free to stop by if you ever need any more help.

April 02, 2024

Jordon was wonderful and helped me throughout the process and did a great job getting me into the vehicle of my choice. Thank you to Jordon and AutoNation for your help. More

by avtbrcvjc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordon
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Apr 05, 2024 -

AutoNation USA Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jordon here at AutoNation USA Houston! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 26, 2024

Justin Sotomayor is a crook. They don't even submit credit applications to bank to let them decide. More

by 99jojones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Sotomayor
Report | Print
Mar 28, 2024 -

AutoNation USA Houston responded

Hi, we are deeply disappointed by your experience at AutoNation USA Houston. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 766-8699 to discuss what we can do to help.

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