AutoNation USA Henderson

Albert, at Auto Nation, was very friendly and easy to work with when providing an appraisal, which we accepted, for our used vehicle. The offer was fair! work with when providing an appraisal, which we accepted, for our used vehicle. The offer was fair! More

We have a great experience at this dealership! Our sales representative Bruce helped us a lot! Our sales representative Bruce helped us a lot! More

RUN! !!! Just run far far away from this dealership. Paid for a car in cash and got the runaround for over two weeks until I got the car shipped to me and !!! Just run far far away from this dealership. Paid for a car in cash and got the runaround for over two weeks until I got the car shipped to me and to no surprise the car was filthy. They just don't care about their customers!! More

Less than two weeks after taking my car off the lot, the alternator and battery left me stranded on the side of the road. Considering the timing, I am confident that the sales reps knew something was going alternator and battery left me stranded on the side of the road. Considering the timing, I am confident that the sales reps knew something was going on with this car prior to hassling us to sell it. More

Staff was friendly and accommodating. Vehicle was cleaned up nicely before and after test driving. Vehicle was cleaned up nicely before and after test driving. More

Agustin was very professional and charismatic. As a first time buyer he definitely made this process super easy! As a first time buyer he definitely made this process super easy! More

They are the best in town. Make everything easy. Matt in finance is the best!! Make everything easy. Matt in finance is the best!! More

If you buy here, get an independent inspection before the 5 day return policy is up. You may have many surprises under the hood that they don’t tell you. It was my saving grace. They can claim “worry-free” i 5 day return policy is up. You may have many surprises under the hood that they don’t tell you. It was my saving grace. They can claim “worry-free” inspected vehicle all they want, fact is I was sold a vehicle with multiple undisclosed problems that would’ve turned into hundreds if not thousands of dollars in repairs in a short time. Inspection paperwork shows all things signed off on as good working condition. They didn’t even do the most basic things as the coolant was empty and the air filter looked like it hadn’t been changed in years. On top of major concerns my mechanic found on the vehicle including an oil leak from engine/transmission, leaking shocks, cracked engine mount, broken control arm bushings among many other things. Made my concerns known, and other than my salesman Austin who was very professional, every manager/higher up defended, deflected and attempted to gaslight me over being sold a vehicle in this condition. Nothing disclosed of these problems, and based upon book value/selling price that I paid this should be been a “good” or “great” condition car. I returned the vehicle before the 5 days and just decided to be done with them, get my down payment back and stop the financing with the bank from going through. The day I returned the car, I had to speak to Chris the finance director to get the return process going. I was not there to argue anymore, just wanted to be done. He seemed to want to argue over the fact I was returning, and spoke down to me like I was stupid and was generally very arrogant, and condescending regarding the whole thing. Tried to tell me these issues were “normal wear and tear”, and that oil leaking out is normal which is laughable. Told me directly to my face that they don’t repair everything wrong with a car before selling it so keep that in mind if you’re looking at something here. The vehicle I returned was back on the sales lot less than 24 hours later, and per the carfax report online nothing else was done to it. Speaks volumes. More

Matt was fantastic as soon as we entered the dealership, greeted us with enthusiasm and got us straight to what we were looking for. We ended up purchasing a car from here and the process was smooth and com greeted us with enthusiasm and got us straight to what we were looking for. We ended up purchasing a car from here and the process was smooth and comfortable! More

The service was great, they got me into the car that I wanted very easily! wanted very easily! More