AutoNation USA Gulf Freeway

Shout out to Steve and Jim for the great customer service, they were both very professional. Overall an excellent dealership experience with helpful people. service, they were both very professional. Overall an excellent dealership experience with helpful people. More

Steve was great to work with. Highly recommend for anyone looking for a used car! Highly recommend for anyone looking for a used car! More

Steve snd Jim very professional! Need more people like them. Great service . Down to earth! Need more people like them. Great service . Down to earth! More

Mark & Steve are remarkable. Both of them are 💯 percent respectable and very knowledgeable when it comes to their job. Nice work guys, keep it up!!!! Both of them are 💯 percent respectable and very knowledgeable when it comes to their job. Nice work guys, keep it up!!!! More

Purchased an explorer. vehicle temp plates were used by another vehicle. Trying to contact sales manager to resolve... instead they left me on the phone in a sales meeting vehicle temp plates were used by another vehicle. Trying to contact sales manager to resolve... instead they left me on the phone in a sales meeting today, where he was swearing to a salesman for taking breaks, saying how he will pay for vehicle gas if customers leave 5 star reviews, and why his salesteam is disappearing while customers are waiting for finance. If a manager swore that much in front of a customer he may not have a job in the morning... More

I returned a vehicle to AutoNation USA Gulf Freeway on May 8 and was told I would receive my refund within two weeks. I’ve only received part of my money back (down payment amount), but I’m still waiting May 8 and was told I would receive my refund within two weeks. I’ve only received part of my money back (down payment amount), but I’m still waiting on the remaining balance, which I paid via cashier’s check. Despite multiple emails and phone calls to the sales manager, and general manager, I’ve been ignored. I even contacted AutoNation Corporate, and while they acknowledged my complaint and promised a response within 24–48 business hours, I have yet to hear back from anyone. The dealership already re-listed and sold the vehicle I returned yet I still don’t have my full refund. This experience has been stressful and unprofessional. I would not recommend buying from this location. More

My sales rep Steven was awesome! !! Excilent customer service, explained every feature of the car. He was very attentive and walked me thru a smooth buying process, very transparent. !! Excilent customer service, explained every feature of the car. He was very attentive and walked me thru a smooth buying process, very transparent. I will buy another car from Steven again. I got a great deal!!!! Also sales finance manger Mark Gosllee was ver transparent and walked thru the finance department very smooth financing. More

Pleasant professional courtesy understanding helpful knowledge honestly caring answer for all questions customer friendly kept me informed knowledge honestly caring answer for all questions customer friendly kept me informed More

Steve Nkamigbo made the process easy and without hassle. Very professional and I highly recommend. Very professional and I highly recommend. More

He took the time to listen to my needs and budget, answered all my questions clearly, and never pressured me into making a decision. What stood out most was his honesty and transparency throughout the answered all my questions clearly, and never pressured me into making a decision. What stood out most was his honesty and transparency throughout the process. He made sure I understood every step, from financing options to warranty coverage. Thanks to Steven, I drove away in a car I love and felt confident in my purchase. If you’re looking for someone who’s knowledgeable, respectful, and truly cares about his customers, I highly recommend working with him! More