AutoNation USA Fort Myers
Fort Myers, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 43 reviews
Rodney is a superstar! Can't say enough about him. The backup team he works with is mediocre to poor, unfortunately. Sales Manager Jonathan almost ruined the deal. When Can't say enough about him. The backup team he works with is mediocre to poor, unfortunately. Sales Manager Jonathan almost ruined the deal. When I asked whether there were two keys for the car, he assured me, with a photo, that there was. Once the car was en route to delivery he said: "Ooops, our mistake, only 1 key. The photo I sent you was an error." Not a problem as mistakes happen, I fully understand that. I don't think he deliberately misled me. The issue was his failure to FIX his mistake. I asked him to order a replacement key. He said he couldn't. I asked him to reimburse me the cost of a replacement key, he refused. Yes, the deal went thru but with bad feelings towards Jonathan and the way he handled his "mistake". Finance dude was a major slow down. Trying to arrange financing was long and laborious as Peter was with another customer for a few hours, and we waited, and waited, and waited and waited. Then once all was done, waited days to get copies of my signed loan documents. In Florida if a customer signs documents and asks for copies to be provided, the Company is required to do so. 3 days later. 3 requests later, still no copies of loan Agreement or loan documents. The purchase/sale and trade documents were provided immediately by Rodney on the day of the sale, but the Loan docs from Peter are still missing. . .Every time I ask about the missing documents, I am told, "He's working on them...." how many days does it take? I will always be a fan of Rodney, he went above and beyond; from my first on-line inquiry at 8:00 AM, to the same-day delivery 100 miles away at 8:00 PM he was stellar. As for the car itself? Magnificent. More
Great customer service and integrity! Helpful in my selection of a great used vehicle. Purchased sight unseen and the entire sales and business office help me select the right vehicle for Helpful in my selection of a great used vehicle. Purchased sight unseen and the entire sales and business office help me select the right vehicle for my transportation needs, wants and desires. I highly recommend this outstanding dealer. Thank you. More
Very friendly people. Stress free, no haggle. Worked for us to get the best rate possible. Did not try to oversell on protection plans, extended warranties, etc. Very happ Stress free, no haggle. Worked for us to get the best rate possible. Did not try to oversell on protection plans, extended warranties, etc. Very happy with purchase. More
Diego at the Ft Myers location was awesome and help me find the right car for me. I definitely recommend anyone looking for a car in the Ft Myers area to ask for Diego. Very respectful, reasonable, and tr find the right car for me. I definitely recommend anyone looking for a car in the Ft Myers area to ask for Diego. Very respectful, reasonable, and truly cares for the buyers needs and requests. Much respect and I hope I get Diego again when it comes time to upgrade. More
Jazmyn Jones and the entire team at Autonation USA were incredibly helpful. Working as a team to help me when I was looking for a vehicle. I would recommend anyone I know to Autonation USA. incredibly helpful. Working as a team to help me when I was looking for a vehicle. I would recommend anyone I know to Autonation USA. More