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AutoNation USA Charlotte

Charlotte, NC

4.6
73 Reviews
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4800 E Independence Blvd

Charlotte, NC

28212

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Showing 73 reviews

February 28, 2023

Hannah helped me out from Step 1. She was attentive even during the waiting on financing stage. Got the deal done, how I wanted it done. Will be buying from her and this dealership ag More

by Clintfontenot88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah
Mar 05, 2023 -

AutoNation USA Charlotte responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

February 27, 2023

I was able to get a car even with low credit with affordable monthly payments and a monthly payment that was also affordable great customer service 10 out of 10 More

by Nadaessepps
Recommend Dealer
Yes
Employees Worked With
Rubén Jones
Mar 04, 2023 -

AutoNation USA Charlotte responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 26, 2023

Came in today knowing around about of what I wanted and would sign for. I told Hannah what I wanted and she listened. Didn't try to haggle or upsell me into a car we would not be happy in. Very pleased wi More

by Kkinter90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah
Mar 01, 2023 -

AutoNation USA Charlotte responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 25, 2023

Omar was great to help and was great at communicating. Would work with him for any future purchases. More

by Rdauns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance...T McGuire
Mar 01, 2023 -

AutoNation USA Charlotte responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 25, 2023

Wonderful experience with Hannah! She was knowledgeable, kind, and genuine. The entire process was easy and efficient. More

by Jenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah
Mar 01, 2023 -

AutoNation USA Charlotte responded

Hi Jenny, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 25, 2023

Dealership was very clean and everyone was extremely helpful. Hannah was my extremely helpful and kind and she was my sales associate. More

by Tmontgomery003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah
Mar 01, 2023 -

AutoNation USA Charlotte responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

February 22, 2023

Bought my car from here. Ruben Jones was very helpful and understanding. It ended up being a quicker process than I thought. Happy customer:) More

by Jnag
Recommend Dealer
Yes
Employees Worked With
Ruben Jones
Feb 26, 2023 -

AutoNation USA Charlotte responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 18, 2023

Rueben and Stephen are great. They worked hard to quickly get me set up with a car knowing I had a time constraint. Best experience I have ever had buying a car. More

by Lauren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rueben, Stephen
Feb 22, 2023 -

AutoNation USA Charlotte responded

Hi Lauren, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

November 28, 2022

Bought a car from this dealership and 14 days later the car had to be towed. They have now had the car back longer then we had it in our possession. They don’t return phone calls. We haven’t a clue what is More

by Hockeymom123
Recommend Dealer
No
Employees Worked With
Collin
Nov 28, 2022 -

AutoNation USA Charlotte responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 21, 2022

What a wonder and refreshing place to buy a car at! I came in not know what I was really looking for and Sadan helping me find the perfect car for me! Go check them out! More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sadan, Stephen
Nov 23, 2022 -

AutoNation USA Charlotte responded

Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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