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AutoNation USA Charlotte

Charlotte, NC

4.5
78 Reviews
AutoNation USA Charlotte makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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4800 E Independence Blvd

Charlotte, NC

28212

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Showing 78 reviews

April 12, 2023

Dominic was very helpful and made the process of buying very smooth. I would highly recommend. More

by wacook
Recommend Dealer
Yes
Employees Worked With
Dominic
Apr 20, 2023 -

AutoNation USA Charlotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation USA Charlotte and we hope to be of service again in the future.

April 12, 2023

Great experience, my Dealer Reuben Jones was extremely patient and helpful, that's what I value the most in car buying More

by Jared Robinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reuben Jones
Apr 20, 2023 -

AutoNation USA Charlotte responded

Hi Jared, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 11, 2023

These folks lead you on, lead you on, lead you on, then sell the car to someone else right under your nose. I had called and emailed repeatedly discussing that exact used car that I wanted to purchase. T More

by DisappointedAndFrustrated
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Neil Skipwith; Tom somebody, and everybody who answers the phone.
Apr 20, 2023 -

AutoNation USA Charlotte responded

Hi, we are deeply disappointed by your experience at AutoNation USA Charlotte. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (980) 800-9099 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

April 01, 2023

My salesman, Larry Carillo, was absolutely wonderful. Kept me informed, saved me an hours' drive when he realized the car I wanted to see was not on the lot, called me as soon as it arrived, and made the More

by blalockjulie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Carillo, Tim McGuire
Apr 05, 2023 -

AutoNation USA Charlotte responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 29, 2023

Awesome to deal with . . awesome sales lady H.Mahon, knows her area of cars , listens to her customers and delivers More

by Petemahon07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
H.Mahon
Apr 03, 2023 -

AutoNation USA Charlotte responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 29, 2023

I was highly impressed by your salesperson Hannah! She was informative, professional, and answered all my questions without making me feel pressured. Best car buying experience I’ve ever had. I will h More

by Sjd30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Mahon
Apr 03, 2023 -

AutoNation USA Charlotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation USA Charlotte and we hope to be of service again in the future.

March 28, 2023

Great dealership with a even better experience! i felt no pressure at any point and had a very informative sales person, Hannah. She was very nice and answered any questions I had. Def recommend! More

by buy here!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah
Mar 31, 2023 -

AutoNation USA Charlotte responded

Hi, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation USA Charlotte and we hope to be of service again in the future.

March 25, 2023

Awesome experience. Great trade in value. Extensive inventory to choose from and the staff was great to work with. Highly recommend. More

by DProctor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tae
Mar 29, 2023 -

AutoNation USA Charlotte responded

Hi, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation USA Charlotte and we hope to be of service again in the future.

March 25, 2023

Rueben has been so helpful to me in my car experience. When my tags turned up missing, he got busy tracking them down and worked with someone to go to DMV, deal with the situation and get me a new tag. I More

by sldgarner
Recommend Dealer
Yes
Employees Worked With
Rueben
Mar 30, 2023 -

AutoNation USA Charlotte responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 24, 2023

Dominic was was a patient and and super helpful salesman, quality attitude and service would recommend to all More

by RaishonArtis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic
Mar 29, 2023 -

AutoNation USA Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Charlotte. Don't hesitate to call us if you ever need anything. Be safe on the road!

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