AutoNation USA Charlotte
Charlotte, NC
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My experience with this dealership was nothing short of terrible. I was lied to, damage was not disclosed, the take no responsibility and have no integrity. They do not care about anything other than takin terrible. I was lied to, damage was not disclosed, the take no responsibility and have no integrity. They do not care about anything other than taking money and each employee I dealt with were sketchy, especially Larry, a saleman. Also to add, somehow my google reviews only appear when I login to my account which shows they flag bad reviews as false. Do not trust this business. More
Professional. Competitive price. Excellent service from Reuben and Colin. I Would buy again from AutoNation. Flew 1/2 across the country to purchase since the valu Competitive price. Excellent service from Reuben and Colin. I Would buy again from AutoNation. Flew 1/2 across the country to purchase since the value was evident and the condition of the car was excellent. More
These folks lead you on, lead you on, lead you on, then sell the car to someone else right under your nose. I had called and emailed repeatedly discussing that exact used car that I wanted to purchase. T sell the car to someone else right under your nose. I had called and emailed repeatedly discussing that exact used car that I wanted to purchase. They continued to say they are busy and will get back to me. I had financing squared away and just needed the total price. They repeatedly said they would send me the final papers to sign. They never did. They sold the car to someone else after stringing me along for a week. Do not trust them. I never had to work so hard to try to buy a car, usually they try hard to sell to you. Not AutoNation. They suck. More
My salesman, Larry Carillo, was absolutely wonderful. Kept me informed, saved me an hours' drive when he realized the car I wanted to see was not on the lot, called me as soon as it arrived, and made the Kept me informed, saved me an hours' drive when he realized the car I wanted to see was not on the lot, called me as soon as it arrived, and made the whole car-buying process as painless as it can possibly be. I highly recommend him!! In all candor, I have always hated dealerships. He changed my opinion! I also enjoyed dealing with Tim McGuire. Very nice, helpful, and professional. More