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AutoNation USA Charlotte

Charlotte, NC

4.6
73 Reviews
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4800 E Independence Blvd

Charlotte, NC

28212

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Showing 73 reviews

May 01, 2023

Mr. Reuben was great! He really went above and beyond to help us find a car. More

by tytannabarber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reuben
May 04, 2023 -

AutoNation USA Charlotte responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 29, 2023

Dominic did a great job helping me with my first financed car! Would definitely recommend!! More

by aloder01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic
May 03, 2023 -

AutoNation USA Charlotte responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Charlotte. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2023

My experience with this dealership was nothing short of terrible. I was lied to, damage was not disclosed, the take no responsibility and have no integrity. They do not care about anything other than takin More

by Wrangler123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Larry
May 01, 2023 -

AutoNation USA Charlotte responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (980) 800-9099 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

April 14, 2023

Tim H. Was super helpful and knowledgeable. He was quick with great communication. Thank y’all for the new car. More

by Micaiah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim H
Apr 20, 2023 -

AutoNation USA Charlotte responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Charlotte! If you ever need help, just give us a call. Happy motoring!

April 14, 2023

Professional. Competitive price. Excellent service from Reuben and Colin. I Would buy again from AutoNation. Flew 1/2 across the country to purchase since the valu More

by Jeffpfund
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reuben
Apr 21, 2023 -

AutoNation USA Charlotte responded

Hello Jeff, We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

April 12, 2023

Great experience, my Dealer Reuben Jones was extremely patient and helpful, that's what I value the most in car buying More

by Jared Robinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reuben Jones
Apr 20, 2023 -

AutoNation USA Charlotte responded

Hi Jared, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 12, 2023

Dominic was very helpful and made the process of buying very smooth. I would highly recommend. More

by wacook
Recommend Dealer
Yes
Employees Worked With
Dominic
Apr 20, 2023 -

AutoNation USA Charlotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation USA Charlotte and we hope to be of service again in the future.

April 11, 2023

These folks lead you on, lead you on, lead you on, then sell the car to someone else right under your nose. I had called and emailed repeatedly discussing that exact used car that I wanted to purchase. T More

by DisappointedAndFrustrated
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Neil Skipwith; Tom somebody, and everybody who answers the phone.
Apr 20, 2023 -

AutoNation USA Charlotte responded

Hi, we are deeply disappointed by your experience at AutoNation USA Charlotte. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (980) 800-9099 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

April 01, 2023

My salesman, Larry Carillo, was absolutely wonderful. Kept me informed, saved me an hours' drive when he realized the car I wanted to see was not on the lot, called me as soon as it arrived, and made the More

by blalockjulie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Carillo, Tim McGuire
Apr 05, 2023 -

AutoNation USA Charlotte responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 29, 2023

Awesome to deal with . . awesome sales lady H.Mahon, knows her area of cars , listens to her customers and delivers More

by Petemahon07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
H.Mahon
Apr 03, 2023 -

AutoNation USA Charlotte responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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