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AutoNation USA Charlotte
Charlotte, NC
78 Reviews
AutoNation USA Charlotte makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
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Showing 78 reviews
May 15, 2023
Buyer beware! I have called multiple times and sent emails about issues I am having with my car,… they absolutely do not care. No one has returned my call or anyth I have called multiple times and sent emails about issues I am having with my car,… they absolutely do not care. No one has returned my call or anything. They "ghosted" me regarding a SUV I bought that I am convinced they knew it needed repairs. Their customer service after the sale is nonexistent, they are the used car dealership that give used car dealers a bad name. More
by Mustanggirl
Employees Worked With
Jerry Spencer, Timothy McGuire, Tey
May 13, 2023
Customer service was great! And Dominic did a great job with helping from start to finish. Will definitely recommend others to come here. And Dominic did a great job with helping from start to finish. Will definitely recommend others to come here. More
by Tyeshaye
Employees Worked With
Dominic
May 07, 2023
Great service , I was treated very nice by the salesmen Reuben . He made me feel comfortable and handled everything I needed. Reuben answered all questions and was very helpful. Reuben . He made me feel comfortable and handled everything I needed. Reuben answered all questions and was very helpful. More
by Jaiden alston
Employees Worked With
Rebuen
April 26, 2023
My experience with this dealership was nothing short of terrible. I was lied to, damage was not disclosed, the take no responsibility and have no integrity. They do not care about anything other than takin terrible. I was lied to, damage was not disclosed, the take no responsibility and have no integrity. They do not care about anything other than taking money and each employee I dealt with were sketchy, especially Larry, a saleman. Also to add, somehow my google reviews only appear when I login to my account which shows they flag bad reviews as false. Do not trust this business. More
by Wrangler123
Employees Worked With
Larry
April 14, 2023
Professional. Competitive price. Excellent service from Reuben and Colin. I Would buy again from AutoNation. Flew 1/2 across the country to purchase since the valu Competitive price. Excellent service from Reuben and Colin. I Would buy again from AutoNation. Flew 1/2 across the country to purchase since the value was evident and the condition of the car was excellent. More
by Jeffpfund
Employees Worked With
Reuben
