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AutoNation USA Charlotte

Charlotte, NC

4.6
74 Reviews
AutoNation USA Charlotte makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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4800 E Independence Blvd

Charlotte, NC

28212

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Showing 74 reviews

June 02, 2023

Larry was great. He took the time to show me 3 vehicles. He was accommodating and professional. Had a great sense of humor too! More

by robbiehudson369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry and Timothy
Jun 05, 2023 -

AutoNation USA Charlotte responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

May 28, 2023

Mr Jones was a great salesman. He answered our questions and worked with us to get the best car. More

by Wolterab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
R. Jones
May 31, 2023 -

AutoNation USA Charlotte responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 25, 2023

Bought a 2020 Jeep Compass Trailhawk this week. George, Dominic, and the rest of the crew were outstanding making the process as smooth as possible and calming any of the possible anxieties that co More

by danjh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic, George
May 29, 2023 -

AutoNation USA Charlotte responded

Hi Danjh, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Charlotte! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 21, 2023

Amazing experience all around. Dom was an extremely knowledgeable and friendly salesman. I’m very happy with the experience. More

by Calvinm1812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dom
May 23, 2023 -

AutoNation USA Charlotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Dominic was an awesome salesman. He kept me in the loop and making sure all my questions were answered before I even set foot in the dealership. He gathered the information about wha More

by niyaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic
May 22, 2023 -

AutoNation USA Charlotte responded

Hi Niyaa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 17, 2023

Nelson was easy to work with and communicative through the entire process of selling my car. More

by moos_desert.0y
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nelson
May 19, 2023 -

AutoNation USA Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Charlotte! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

Buyer beware! I have called multiple times and sent emails about issues I am having with my car,… they absolutely do not care. No one has returned my call or anyth More

by Mustanggirl
Recommend Dealer
No
Employees Worked With
Jerry Spencer, Timothy McGuire, Tey
May 18, 2023 -

AutoNation USA Charlotte responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 18, 2023 -

Mustanggirl responded

I don't believe "review and follow up" will ever happen. AutoNation has ghosted me from the moment I reported the issue!

May 14, 2023

Dom was a great salesman! He helped us quickly and in a very professional manner More

by Joshtrandirectv
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic
May 17, 2023 -

AutoNation USA Charlotte responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 13, 2023

Customer service was great! And Dominic did a great job with helping from start to finish. Will definitely recommend others to come here. More

by Tyeshaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic
May 17, 2023 -

AutoNation USA Charlotte responded

Hi Tyeshaye, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation USA Charlotte and we hope to be of service again in the future.

May 07, 2023

Great service , I was treated very nice by the salesmen Reuben . He made me feel comfortable and handled everything I needed. Reuben answered all questions and was very helpful. More

by Jaiden alston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebuen
May 10, 2023 -

AutoNation USA Charlotte responded

Hi Jaiden, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Charlotte. Don't hesitate to call us if you ever need anything. Be safe on the road!

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