AutoNation USA Charlotte

Not often do I leave reviews, but this was the absolute best car buying experience I have had. I called and spoke to Larry abt my new car on a Tuesday and set an appointment for Thursday morning at 9am. I best car buying experience I have had. I called and spoke to Larry abt my new car on a Tuesday and set an appointment for Thursday morning at 9am. I got there a few minutes late but that slowed nothing down! Hannah took over and got me into my new 850i immediately and we were test driving before 9:30. Then I spoke to Grant, the sales manager, about my car and what I needed to see for my car. They were more than fair in the speedy negotiation and finance was a breeze. Not pushy abt options I didn’t really want, just straight up abt everything. I was out of there before noon. Highly recommend Autonation and will definitely shop with them again in the future! Thank you again to all involved. More

Mr Reuben and Grant Very nice person and talking me car including the price . Thank your including the price . Thank your More

After waiting 3 days for the car to be released out of the garage for a test drive and completing the credit application. They did not even to bother to tell me the car sold - do not rely on communication the garage for a test drive and completing the credit application. They did not even to bother to tell me the car sold - do not rely on communication More

My engine went out on my 2016 Ford Escape and I've spent the last couple of months trying to figure out what to do next. I had settled on a newer Kia Soul model for features, gas mileage, and cost. After de the last couple of months trying to figure out what to do next. I had settled on a newer Kia Soul model for features, gas mileage, and cost. After dealing with some predatory dealerships near me, I was burnt out. Dealerships raising the final costs the day of when I came with a cashier check for the amount they gave me. My Mom told me to look into Dealerships near her in Virginia and I accidentally set the distance further than planned. That's how I stumbled upon AutoNation USA in Charlotte NC. I was already interested in the car by then and decided to at least reach out. Dominic Compagnino was the salesperson I ended up working with. He promptly got numbers over to me and gave his word they'd hold it and keep it at what we agreed. My flight out to them was canceled while I was in NYC for the layover. Taking a last minute bus to get there at our time agreed upon, I still found myself on the wrong side of Charlotte. Dominic got in my soon to be car and picked me up. The entire process was a simple as can be. They treat their customers with respect and keep the sales pitches to a minimum, not trying to keep up selling you on things. I am thankful for them and to be in a running vehicle again. My only qualm was not getting a coffee mug, Keychain, or something! Let your customers give you free advertisement! If you're in the market for a car and want to avoid the headaches that come along with most dealers, give AutoNation a chance to prove they deserve your time. More

Craig and the Guys at AutoNation are great. I told them what I was looking for and they were not only quick to help but also very pleasant to deal with. By far the best car buying experience I told them what I was looking for and they were not only quick to help but also very pleasant to deal with. By far the best car buying experience I have had yet. I will definitely be sending people to them and I will also be keeping them on speed dial for future vehicle purchases. Thanks Craig, Travis, Jay and Cam!! More

Hannah was very good. Attends to all of your vehicle needs, answers any questions you have. Always with a smile on her face. Thanks for selling me my car. Attends to all of your vehicle needs, answers any questions you have. Always with a smile on her face. Thanks for selling me my car. More

Hannah was very insightful, helpful and was able to answer all my questions and needs . She made my buying experience very enjoyable (which almost never happens ) answer all my questions and needs . She made my buying experience very enjoyable (which almost never happens ) More

Tommy is a great salesman. It was good to have a salesman that actually cared and was so patient. Thanks for everything. Sterling was really understanding and willing to help i It was good to have a salesman that actually cared and was so patient. Thanks for everything. Sterling was really understanding and willing to help in any way he could. Dominick was really nice and helpful. After going to several dealerships, I wish this was our first stop. More

There aren’t words to describe the decency and professionalism given at this dealership!!🦾🙏🏼 Thank You Dominick and Andy and all!!! professionalism given at this dealership!!🦾🙏🏼 Thank You Dominick and Andy and all!!! More

If you need a car Reuben is your guy! ! Very professional and nice. He made the car buying experience for me and my family the best we’ve ever experienced, & thank you to Q for helping us ! Very professional and nice. He made the car buying experience for me and my family the best we’ve ever experienced, & thank you to Q for helping us in finance. Thank you again sooo much! We love our car. More