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AutoNation USA Charlotte

Charlotte, NC

4.6
73 Reviews
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4800 E Independence Blvd

Charlotte, NC

28212

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Showing 73 reviews

August 17, 2024

Not often do I leave reviews, but this was the absolute best car buying experience I have had. I called and spoke to Larry abt my new car on a Tuesday and set an appointment for Thursday morning at 9am. I More

by JSTrxlr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Carrillo, Hannah Mahon, Grant Luker
Aug 19, 2024 -

AutoNation USA Charlotte responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2024

Mr Reuben and Grant Very nice person and talking me car including the price . Thank your More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reuben & Grant
Jul 26, 2024 -

AutoNation USA Charlotte responded

Hello Tom, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2024

After waiting 3 days for the car to be released out of the garage for a test drive and completing the credit application. They did not even to bother to tell me the car sold - do not rely on communication More

by dbus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Larry C
Jul 18, 2024 -

AutoNation USA Charlotte responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (980) 800-9099 to speak to our manager directly.

July 16, 2024

My engine went out on my 2016 Ford Escape and I've spent the last couple of months trying to figure out what to do next. I had settled on a newer Kia Soul model for features, gas mileage, and cost. After de More

by NateFilm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Campagnino
Jul 17, 2024 -

AutoNation USA Charlotte responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

May 17, 2024

Craig and the Guys at AutoNation are great. I told them what I was looking for and they were not only quick to help but also very pleasant to deal with. By far the best car buying experience More

by Da_RealBuzz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig, Travis, Jay and Cam
May 20, 2024 -

AutoNation USA Charlotte responded

Hello, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 19, 2024

Hannah was very good. Attends to all of your vehicle needs, answers any questions you have. Always with a smile on her face. Thanks for selling me my car. More

by Landau1125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah, Dominic and Travis
Jan 20, 2024 -

AutoNation USA Charlotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 05, 2023

Hannah was very insightful, helpful and was able to answer all my questions and needs . She made my buying experience very enjoyable (which almost never happens ) More

by wjganes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah
Dec 07, 2023 -

AutoNation USA Charlotte responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 31, 2023

Tommy is a great salesman. It was good to have a salesman that actually cared and was so patient. Thanks for everything. Sterling was really understanding and willing to help i More

by Onyx23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy, Dominick, and Sterling
Sep 03, 2023 -

AutoNation USA Charlotte responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2023

There aren’t words to describe the decency and professionalism given at this dealership!!🦾🙏🏼 Thank You Dominick and Andy and all!!! More

by Mskayleon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber
Aug 23, 2023 -

AutoNation USA Charlotte responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 16, 2023

If you need a car Reuben is your guy! ! Very professional and nice. He made the car buying experience for me and my family the best we’ve ever experienced, & thank you to Q for helping us More

by kaylakirkpatrick43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reuben, Q
Aug 18, 2023 -

AutoNation USA Charlotte responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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