AutoNation USA Charlotte

Great experience with the buying team at AutoNation Charlotte! I got a great price for my car and they were as friendly as can be! Charlotte! I got a great price for my car and they were as friendly as can be! More

Michael was an exceptional worker very professional and an great worker look forward to doing more business with him an great worker look forward to doing more business with him More

I had a fantastic experience here with Hannah Mahon. She is courteous, professional, and very knowledgeable. I will definitely be back in the future ❤️ She is courteous, professional, and very knowledgeable. I will definitely be back in the future ❤️ More

Good experience at AutoNation Charlotte. They stayed late to help me get my deal done. Explained the entire process throughout from sales to financing. Give them a try. They stayed late to help me get my deal done. Explained the entire process throughout from sales to financing. Give them a try. More

My experience was incredible! From the 1st point of contact, AutoNation Charlotte was welcoming and friendly. My purchase was straight forward and pain free! From the 1st point of contact, AutoNation Charlotte was welcoming and friendly. My purchase was straight forward and pain free! More

DO NOT PURCHASE FROM THEM! I purchased from them July of this year….the car I purchased not even 6 months ago. I was told the car was in great condition, gone through an extens I purchased from them July of this year….the car I purchased not even 6 months ago. I was told the car was in great condition, gone through an extensive service evaluation but that was actually a lie.I took the car to my local dealership for regular maintenance only to find out it had over 10 critical issues that needed immediate attention, to the tune of over $7000!!!!! There is no way they didn’t know the car had that many high costing issues. Do not purchase from them. ***UPDATE*** 11/25/24 As you can see, I received a reply to my review from someone who identified themselves as “Owner”, inviting me to call the GM, giving AutoNation the opportunity to make this right, and I did that, spoke with the GM, Colin Rundell, who set up an appointment with me to come in on tomorrow morning for them to do an inspection of the vehicle, I’m guessing to confirm the findings of Jim Hudson Lexus, which is required before AutoNation would agree to render the only resolve acceptable by me which is to get me out of this vehicle. Well later I’m told by Larry Rivera that Colin is the only GM, however Colin himself told me he will not be there on tomorrow but I’m to ask for Kevin…..be it that Collin is the GM, but won’t be there tomorrow, my going there is for what exactly? I live in another State, and I expressed to Colin my concern for my time being wasted, traveling there for nothing. Well I reached back out to ask Collin if I needed to have someone follow me there tomorrow but according to Larry, he was not there but he gave me Collin’s email address and told me to email him and he would get the email on his phone and would respond. Well, no response, and again I’m suppose to drive there in the morning. I will give an update as this unfolds. More

I forgot to Thank Jaymar as well! For getting me the warranty! I really appreciate that 🙏🏽🙏🏽 For getting me the warranty! I really appreciate that 🙏🏽🙏🏽 More

Not often do I leave reviews, but this was the absolute best car buying experience I have had. I called and spoke to Larry abt my new car on a Tuesday and set an appointment for Thursday morning at 9am. I best car buying experience I have had. I called and spoke to Larry abt my new car on a Tuesday and set an appointment for Thursday morning at 9am. I got there a few minutes late but that slowed nothing down! Hannah took over and got me into my new 850i immediately and we were test driving before 9:30. Then I spoke to Grant, the sales manager, about my car and what I needed to see for my car. They were more than fair in the speedy negotiation and finance was a breeze. Not pushy abt options I didn’t really want, just straight up abt everything. I was out of there before noon. Highly recommend Autonation and will definitely shop with them again in the future! Thank you again to all involved. More

Mr Reuben and Grant Very nice person and talking me car including the price . Thank your including the price . Thank your More

After waiting 3 days for the car to be released out of the garage for a test drive and completing the credit application. They did not even to bother to tell me the car sold - do not rely on communication the garage for a test drive and completing the credit application. They did not even to bother to tell me the car sold - do not rely on communication More