AutoNation USA Centennial

Francis S. , my dealer, went out of his way to help us find the perfect vehicle. Francis at Centennial Autonation USA started to look at vehicles in their Hender , my dealer, went out of his way to help us find the perfect vehicle. Francis at Centennial Autonation USA started to look at vehicles in their Henderson site. We found our car there, Francis was able to drive us there and bring back the car to centennial site. Francis was professional, kind, funny, and never pushy. Francis was very informative. The next vehicle I buy will be from Francis Sinsuat. Thank you Francis. More

Had an amazing experience visiting this dealership super trustworthy and I really felt like I was being listened to. Found a car that met my needs. trustworthy and I really felt like I was being listened to. Found a car that met my needs. More

My experience at AutoNation Centennial was incredibly disappointing and disrespectful. Despite being pre-approved for a vehicle and ready to purchase, I was met with unprofessional and discriminatory tre disappointing and disrespectful. Despite being pre-approved for a vehicle and ready to purchase, I was met with unprofessional and discriminatory treatment, particularly by the Sales Manager, Robin, and Christina. I came to inspect the car I planned to buy, but the salesman withheld the keys, making it impossible for me to even look at the vehicle. Instead, it appeared they prioritized helping someone else, whose appearance seemingly aligned with what they deemed “more appealing.” When I inquired about another car, the salesperson—clearly annoyed by my presence—refused to provide the price, instead telling me to go outside in 48-degree weather to scan a QR code. The situation worsened when the salesperson admitted, in so many words, that I wasn’t acknowledged or helped because I “looked like a regular customer.” This was both insulting and degrading, as it suggested my appearance was the sole reason for the poor treatment. Even though I was accompanied by another AutoNation employee, they were treated poorly as well until their connection to the company was revealed. After years of positive experiences with other AutoNation locations, this visit was an unacceptable departure from the professionalism I’ve come to expect. The only bright spot was John in finance, who went out of his way to assist me after seeing how I was treated. However, the damage was already done. I left AutoNation Centennial feeling disrespected, discriminated against, and unwelcome. I will never return to this location, and I strongly urge others—especially those who don’t “look” like they have money—to avoid this dealership. More

Great experience! !!!! Hadn't bought a new car in 9 years. Jeremy Cort was my salesperson and was "EXCEPTIONAL". Telling a customer that they are now "family" is ver !!!! Hadn't bought a new car in 9 years. Jeremy Cort was my salesperson and was "EXCEPTIONAL". Telling a customer that they are now "family" is very gratifying. Two days later he called to check on me to see how I was doing. The very best at Centennial!!!!!! More

Melinda has been very helpful and hugely wonderful customer service. Jose took care of us patiently allll day long. Christian was very thorough and patient and wrapped up our experience very professio customer service. Jose took care of us patiently allll day long. Christian was very thorough and patient and wrapped up our experience very professionally. More

I'm not able to edit my review but I can give a new one. I was contacted by Brittany who is a sales manager at this location and she has been excellent. She has reached out and is working to make us whole. I was contacted by Brittany who is a sales manager at this location and she has been excellent. She has reached out and is working to make us whole. She is awesome and would recommend working directly with her. More

The staff was wonderful especially Christina. She has been nothing but helpful even after we left the dealership. Thanks again for everything! She has been nothing but helpful even after we left the dealership. Thanks again for everything! More

It was a great experience after 12 years thanks to Jose , it took us four tries and we finally got one much appreciated and once again THANKS TO JOSE ! 🙏💪💯💥🙌😁 it took us four tries and we finally got one much appreciated and once again THANKS TO JOSE ! 🙏💪💯💥🙌😁 More

Valerie and the entire team were excellent and made everything I needed to accomplish the purchase a pleasure. I arrived directly from a job site not prepared to complete a transaction and they helped everything I needed to accomplish the purchase a pleasure. I arrived directly from a job site not prepared to complete a transaction and they helped me ever step of the way. I would highly recommend them to everyone. More