AutoNation USA Albuquerque

These guys are total crooks. From the beginning, the transaction that I made with AutoNation USA was abnormal. My normal vehicle broke down in Albuquerque so I purchased a Hyun From the beginning, the transaction that I made with AutoNation USA was abnormal. My normal vehicle broke down in Albuquerque so I purchased a Hyundai Tucson from AutoNation USA using my credit card, thinking I would sell the car when my car was repaired. Normally, the dealership issues a temporary plate and sends you the title in a week. AutoNation USA Albuquerque told me that they would handle the titling in my home state of New York and send me new plates and the title for New York. They charged me a $399 titling fee and $1,222.00 in estimated New York taxes. They said that they would email the paperwork to me but I asked them to give me a receipt for the purchase so that I could prove that the car belonged to me until the title came. They gave me a printout with said taxes, titling fee etc. included. Over the next 4 months, I called asking what could have happened to the title since it never arrived in the mail. I called dozens of times and was always given excuses, which I now know were completely fabricated, about how New York had sent back my paperwork, they had hired a new titling lady, they were looking for my title, on and on and on until I finally contacted the Attorney General’s office. The wonderful people at the AG’s office finally got the general manager, Timothy Leon, to hire a titling company, “High Desert Title” to send me a title. Cara at High Desert Title said that she contacted corporate and that they had agreed to return the titling fee but that the taxes that they had put on my receipt were “only an estimate” and that they would not be returned, even though they had not used the $1,222.00 to title my vehicle in New York. They did, however, spend $899 to title the vehicle in New Mexico but New York does not accept transfer taxes from New Mexico so I will still have to pay $1086.00 in taxes in New York to drive my vehicle. This fee of $899 never should have happened, since they knew I was going to have to title the vehicle in another state. The money was spent improperly. I have not received any repayment for the title fee or the New York taxes from AutoNation USA and Timothy Leon refuses to return my phone calls. They charged these fees without reason. I can not drive the car, as the title has still not arrived and they refuse to issue me a new temporary plate. I have now missed work and am completely immobilized and still have no title and I have received no refund. More

Logan and Jacob are great to work will and are very helpful. Thanks again for all your help helpful. Thanks again for all your help More

AutoNation-Albuquerque beat Carmax, Carvana, Cargurus, & Truecar by several thousand dollars. Professional, seamless, and No nonsense. Highly recommend!!! Talk to Jason & Nancy- they’ll get you squared away Truecar by several thousand dollars. Professional, seamless, and No nonsense. Highly recommend!!! Talk to Jason & Nancy- they’ll get you squared away. More

Our sales person Logan Yazzie was very professional and able to answer all our questions. My son is the one who bought the car, but we both agree that Mr Yazzie made it a positive experience. I will recomm able to answer all our questions. My son is the one who bought the car, but we both agree that Mr Yazzie made it a positive experience. I will recommend Auto Nation and the services of Mr Yazzie to friends and family in the market for a vehicle. More

The space is nice and professional. The staff was kind and helpful. Our sales person was willing to get the best deal. The staff was kind and helpful. Our sales person was willing to get the best deal. More

Juan did great working with my trade-in. No pressure place and easy to work with No pressure place and easy to work with More

This place is great! Everyone is so helpful and friendly! 10 out or 10 would recommend!! 😁😁😁 Everyone is so helpful and friendly! 10 out or 10 would recommend!! 😁😁😁 More

Took a car in to sell, and Alorah was a fantastic help. She was on the ball and got the paperwork processed quickly. I was very happy with the offer I was given. She was on the ball and got the paperwork processed quickly. I was very happy with the offer I was given. More

The dealership took great care of me made the deal fair and quick. The staff and available inventory was fantastic! Super modern and clean location make sure to ask for Allan. and quick. The staff and available inventory was fantastic! Super modern and clean location make sure to ask for Allan. More

Great selection of inventory to choose from. The staff is knowledgeable and professional about helping find the best car for you no matter what you're looking for. Easy and convenient location r The staff is knowledgeable and professional about helping find the best car for you no matter what you're looking for. Easy and convenient location right off the freeway. Definitely recommend checking it out More