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AutoNation Toyota Winter Park - Service Center

Winter Park, FL

4.4
2,396 Reviews

2,396 Reviews of AutoNation Toyota Winter Park - Service Center

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November 26, 2023

Prompt, professional service team. Great communication, took care of an open recall and regular service. The service team continues to do a great job, they washed and vacuumed the car More

by dlaweb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Nichols
Nov 28, 2023 -

AutoNation Toyota Winter Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2023

No se realmente porque lleve mi canioneta al llamado de recall. Apesar de que llame para estar sobre seguro de la cita. En ningún momento me Dijeron nada. Solo lleve la camioneta el dia de la cita para More

by victor assef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arnaldo
Nov 26, 2023 -

AutoNation Toyota Winter Park responded

Hola Víctor, gracias por tomarte el tiempo de dejarnos tu opinión. A nuestro Gerente General le gustaría ayudarlo a cambiar su experiencia. Si está dispuesto, comuníquese con nuestro gerente general al (407) 680-0783 para analizar qué podemos hacer para ayudarlo.

November 23, 2023

Great service, good attention to client, great dealer, recommended, service advisor very attentive to details More

by irocpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Nov 27, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Winter Park and we hope to be of service again in the future.

November 23, 2023

I’m very pleased with the service I received for my Camry. Everybody was very courteous and helpful. I know I needed to have that job done and that it will be a good one. More

by Capenmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Estrella
Nov 27, 2023 -

AutoNation Toyota Winter Park responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 22, 2023

Always consistent and on time. Everyone is friendly. Inspection and service was thorough. My concerns were addressed and explained in detail. Ana was my service rep and she was gre More

by jparrell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Nov 25, 2023 -

AutoNation Toyota Winter Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 22, 2023

I had a really great experience at Autonation on Sunday. I was late for my appointment, but they were still took me. Finished the diagnostic and tire rotation in under an hour. Very happy! More

by leah.bear86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanislav Hicks
Nov 25, 2023 -

AutoNation Toyota Winter Park responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

November 21, 2023

Is very especial dealer for us where we buy are car I loved Toyota.and if I plan to buy another car I will do it again. More

by Nilda Isaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
Nov 23, 2023 -

AutoNation Toyota Winter Park responded

We are pleased to hear you had such a positive experience with us, Nilda! If you ever need help, just give us a call. Happy motoring!

November 21, 2023

I will never refer nobody I know to that dealership you guys are unprofessional especially the service area More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Fariyolla
Nov 23, 2023 -

AutoNation Toyota Winter Park responded

Hi Lola, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0783 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Nov 23, 2023 -

Lola responded

You know what's so sad. It's like you guys waited when customers. Sign papers when the deal is all clothes and you get your money and intruders like we are A piece of xxxx When you even position to a guy name "Tom Fariyolla" That's a position he chose to be in. Why are you taking it out on the customer? If you're not a morning person, you're not a morning person, do not take that position but anywayou got a very smart mouth. That guy has a very smart mouth Tom fariyolla That's his name. The car that I got Was Infested With They took the car. God knows what they did with The car Car was. Never clean the car matter of fact. I believe they went to put a track on the car Plus when I went back to get service done didn't get that done I had to get a whole separate inspection on the car. The car had no oil, the car needs a no fin, the car. The lights something is wrong with the 90 days. Warranty If you guys does this to every customers, you will not be in business for too long because it's an inflation and people works hard for their money. And because i'm a woman at that You don't listen to am beyond disappointed and I will always be disappointed. I had to pay for my own windshield at my pocket while I'm under warranty. It's just not right. You guys don't care. I just won't do that to people. Especially a customer or a consumer Is your business Should not be into existence because all you do is rip people off. And when you do that, you will get dealt with. Yes, I'm angry. And i'm letting everybody know to becareful Why not just be honest with a customer? And I'm putting good words in for your workers I thought it was doing a great job but I was sad and mistaken

Nov 23, 2023 -

Lola responded

Do you know how it feels?when you force in a grown man or an aduit's not doubt to do the right thing or to do what they're supposed to be doing but they refuse. I just don't want to waste my energy. Just fix your workers, get them together because you guys are not looking good. And most likely it's not going to be in business for a long you treat your customers like xxxx xxxx 🤬🤬🤬 i have warranty and its current why am i being treated this way are you guys racist that the problem you should be happy people are buying car we are paying your salary

November 21, 2023

Inspection and service was thorough. My concerns were addressed and explained in detail. It only took a day for the part to come in and I was offered a rental for the wait. More

by B Myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 23, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2023

Excellent service and excellent work that they did yesterday when I went to the dealer, congratulations for having such excellent people working for you and us, thank you More

by Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrick Salinas
Nov 23, 2023 -

AutoNation Toyota Winter Park responded

Hi Omar, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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