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AutoNation Toyota Winter Park - Service Center

Winter Park, FL

4.4
2,396 Reviews

2,396 Reviews of AutoNation Toyota Winter Park - Service Center

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May 27, 2024

I had a great service all the way through. My service advisor was easy to work with and my service was very fast . More

by Lawson_sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 29, 2024 -

AutoNation Toyota Winter Park responded

Hello Lawson, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

May 27, 2024

My service tech, Japhet Montalvo was exceptional. He was professional and knowledgeable. Would definitely request him next time. More

by ceeberg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Japhet Montalvo
May 29, 2024 -

AutoNation Toyota Winter Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

May 24, 2024

I was pleasantly surprised by my experience here. I guess with all of the cars and people I saw there, I expected to be kind of shuffled off to the side since my problem was minor. Instead, I receive More

by donnab2255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yekob
May 27, 2024 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 21, 2024

High volume dealer on both the service and sales side. They seem to navigate that very well and provide excellent customer service. More

by AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
May 22, 2024 -

AutoNation Toyota Winter Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 21, 2024

they tried to get me to buy rotors and brake pads. I’ve been taking the car to them ever since I got the car nobody said anything to me about the brake pads being worn down or getting worn down! Seems More

by adnza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
thomas
May 23, 2024 -

AutoNation Toyota Winter Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0783. We hope to hear from you.

May 20, 2024

Fast service but not impressed with Emily. She text me to text her any questions, so I did. I told her to cancel a service. She didn't respond in 30 minutes. I called and they did it already. More

by MOOCHIEBOOTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
May 22, 2024 -

AutoNation Toyota Winter Park responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0783 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 17, 2024

I waited 3 hours for an oil change yesterday. That is insane. I couldn't believe it. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
.japhet
May 20, 2024 -

AutoNation Toyota Winter Park responded

Hi Jess, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please reach out to us at (407) 680-0783 when you can so we can address this situation directly. Thank you and have a great day.

May 16, 2024

AutoNation Toyota has done consistently good work on my 2014 Corolla! I have had excellent service agents with Gerry and Marium! More

by Deekabee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry (Gerardo), Marium
May 19, 2024 -

AutoNation Toyota Winter Park responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2024

Very professional. Worked out an issue with a vehicle blocking entrance. Advisor was awesome. Great place for Toyota owners to come. More

by Tj.Hartmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
May 16, 2024 -

AutoNation Toyota Winter Park responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2024 -

Tj.Hartmann responded

Great service.

May 13, 2024

Excellent service received recently; oil change and tire rotation. My service advisor, Stan was personable and knowledgeable. He kept me posted on when my car would be ready as I was waiting at the dealersh More

by Greg.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan
May 16, 2024 -

AutoNation Toyota Winter Park responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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