AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,418 Reviews of AutoNation Toyota Winter Park - Service Center
Joel Sepulveda was great! This was my first experience with this dealership's service department. After leaving messages for three separate, seasoned service advisors there This was my first experience with this dealership's service department. After leaving messages for three separate, seasoned service advisors there with no return call, I decided to call the next day for any available service advisor, and I got Joel. Even though I was out of state, Joel made sure my son's vehicle's tow had a warm hand off with his service center, and he got an experienced technician to care for my older Toyota. That same day I had a thorough review for repair and any needed service requirements. The first work quote was high, but after we discussed needs over wants plus my military discount offered... the price was fair. I didn't need the vehicle back in any rush, but it was ready to pick-up in a day even with the major repairs that were needed. Another nice thing with this experience is that even while Joel was out of the office, he had Marium step in and keep communication lines open. If you need your car service at this dealership, make sure to ask for Joel. Thank you. More
Another great visit to the service department. I want to thank my service advisor Jesus for being understanding of my concerns, passing that info on to the techs, and for getting the crew to servi I want to thank my service advisor Jesus for being understanding of my concerns, passing that info on to the techs, and for getting the crew to service my vehicle in a timely manner while having a great attitude. Attitude reflects leadership and so I’d like to also pass that thank you on to Rommy for leading by example. Thanks guys! More
This is my favorite dealership to visit. The techs are always professional and personable which I very much appreciate. I come here because I know I will be treated fairly with fair pricing The techs are always professional and personable which I very much appreciate. I come here because I know I will be treated fairly with fair pricing and not be offered to pay for something I don’t need. I feel safe and confident. More
Very organized and helpful . My appt was at 8 am They advised me it would be about 2hrs which I was aware of and I chose to wait there. I had several things done some of which my My appt was at 8 am They advised me it would be about 2hrs which I was aware of and I chose to wait there. I had several things done some of which my service tech recommended. Excellent service! More
Service quality in this dealer is horrible, The Service Manager Rommy Smeir have no clue about customer care, it’s rude and unprofessional. Waiting time for service is too long and the waiting are inside t Manager Rommy Smeir have no clue about customer care, it’s rude and unprofessional. Waiting time for service is too long and the waiting are inside the dealer isn’t comfortable. Too much to improve More
Very please with my service advisor Giovanni, he always represents the dealership in the best way, from the moment I send him a text with my concerns about my vehicle, and HE ANSWERS, til the moment I lea represents the dealership in the best way, from the moment I send him a text with my concerns about my vehicle, and HE ANSWERS, til the moment I leave the dealership satisfied about the service, but more satisfied about his professionalism. More
Excellent service and friendly staff. They offer services at low costs with coupons available for regular customers. I only paid $9 dollars for the oil change and they gave me update det They offer services at low costs with coupons available for regular customers. I only paid $9 dollars for the oil change and they gave me update detailed about what my car needs. More