AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,425 Reviews of AutoNation Toyota Winter Park - Service Center
Andrick was friendly, informative, and amazing. Atmosphere is friendly and inviting, waiting room is as kid friendly as you can be for what it is. Love it here. Atmosphere is friendly and inviting, waiting room is as kid friendly as you can be for what it is. Love it here. More
Great Experience ! Excellent service advisor called me evening before to confirm they had the tires I wanted in stock BEFORE I made the trip over there. I purchased Excellent service advisor called me evening before to confirm they had the tires I wanted in stock BEFORE I made the trip over there. I purchased tires and also did a routine service. Tires looks great, car drives great, everything serviced and the service advisor was very helpful, professional and overall exceptional. More
I had an excellent experience with the dealership. I had appointment for oil change. Was taken on time and my service assistant was very attentive and helpful. When my car was finished he came into wh I had appointment for oil change. Was taken on time and my service assistant was very attentive and helpful. When my car was finished he came into where I was waiting to explain everything and get me. More
Communication was absolutely terrible. Dropped my car off Thursday evening for a Friday morning service appointment, had to call multiple times over the course of multiple days to talk to Dropped my car off Thursday evening for a Friday morning service appointment, had to call multiple times over the course of multiple days to talk to someone who knew anything about my car. Every time I called they said they would get the message to an advisor and the manager on duty and then would either send me to someone that went to voicemail, or told me someone would get back to me before the day was over, only to have nobody get back to me. By Sunday I had to go into the dealership to talk to someone who could help but they weren't even able to find my car. Finally heard from the manager Monday afternoon saying they dropped the ball and hadn't touched my car yet but would be getting to it and call me in the morning. He then hung up on me before I finished talking. Thank you to the advisor Japhet who was communicative, understanding of the situation, and was able to get my car serviced quickly. I was told I had 4 different advisors over the 5 day span they had my car. I'm glad that eventually everything was figured out and they comped a portion of the service, but the fact that it took 4 days to get a hold of someone on the phone who knew anything is terrible. More
Toyota dealer always treat me good . Very good services and Michael is very professional and explain everything to me . It took a little longer than usual. But was good . Very good services and Michael is very professional and explain everything to me . It took a little longer than usual. But was good . More