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AutoNation Toyota Winter Park - Service Center

Winter Park, FL

4.4
2,424 Reviews

2,424 Reviews of AutoNation Toyota Winter Park - Service Center

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April 27, 2023

took my trck for diagnostic because it did not started. dealer told me it has water in the fuel tank, to remove gasoline , replace spark plugs , bad battery, clean injectors and repalce fuel pump $3000. i More

by cristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
arnaldo
May 01, 2023 -

AutoNation Toyota Winter Park responded

Hi Cristian, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at (407) 680-0783 so we may identify ways to improve your experience.

May 02, 2023 -

cristian responded

REACH WHO?I CALLED AND IT IS THE DEALER PHONE NUMBER. NOBODY KNEW WHO YOU ARE!!

April 27, 2023

Excellent costumer service. The better technician for our vehicles and the better parts to warranty the performance and function More

by Hcardierh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anibal
May 01, 2023 -

AutoNation Toyota Winter Park responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2023

Staff is always friendly. One thing I don’t agree with is the fact that they are not doing the oil change at the 5K miles but at the 10k. Also, my son’s new car, no spare tire More

by mapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
May 01, 2023 -

AutoNation Toyota Winter Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2023

I bought a brand new 2023 RAV4 from this dealer and I am so happy with my SUV. Last week I had a mirror issue and the service manager fixed it by himself. They are always very helpful. More

by tourism_unal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
May 01, 2023 -

AutoNation Toyota Winter Park responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 26, 2023

Excellent service,dealer ship very clean. was unhappy they didn’t honor tires for life.over 5 star rating More

by Jimandjeanene.cole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Our service advisor
May 01, 2023 -

AutoNation Toyota Winter Park responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2023

Recently, I visited Autonation Winter Park for maintenance to my 4Runner, The service was fast and accurate according to the specifications. Whenever I take my car to Autonation service, it disti More

by jodiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory, service agent
Apr 27, 2023 -

AutoNation Toyota Winter Park responded

Hi Jodiaz, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2023

I enjoy the theater, it makes waiting less stressful. Advisor Japhet is very nice. Thanks. More

by catkhoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Japhet
Apr 27, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Winter Park! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2023

I was treated very badly they left me waiting for more than 6 hours to change the oil and check a noise that had in my car. They didn't give me any feedback about what was happening the noise in the car w More

by Marcelo bastos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel
Apr 27, 2023 -

AutoNation Toyota Winter Park responded

Hi Marcelo, we are deeply disappointed by your experience at AutoNation Toyota Winter Park. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.

April 24, 2023

My wife and I purchased a new Toyota Highlander from AutoNation Toyota Winter Park last June along with a service package. Last Friday I took it in for its second oil change at 10,000 miles. They perf More

by Kenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shasha (was very nice) and Rommy (was very apologetic and I appreciate his honesty, willingness to make the car right and for giving me his card to fix my driveway)
Apr 27, 2023 -

AutoNation Toyota Winter Park responded

Hi Kenk, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.

April 23, 2023

excellent service, everything was excellent, very faster, antonio Sanches help me with everything thanks a lot More

by Araqueluisrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio sanchez
Apr 28, 2023 -

AutoNation Toyota Winter Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

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