AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,424 Reviews of AutoNation Toyota Winter Park - Service Center
Polite employees, xxxxxxto the manager for jumping in to assist the valet . Service on my vehicle was delayed, I was not notified until I asked for an update 30 minutes after the longer time estimate, it w assist the valet . Service on my vehicle was delayed, I was not notified until I asked for an update 30 minutes after the longer time estimate, it would have been appreciated if this was done without prompting and if I was given an updated timeframe, instead of just being told there was a delay. Waited almost 4 hours for a simple oil change and tire rotation, which I had an appointment for. It did make it much more bearable that we were given a lunch. More
The service advisors at this dealership are worse than sleazy used car salesmen. I took my vehicle in for service and was told I needed services that were unnecessary. After changing out my drive belt, my sleazy used car salesmen. I took my vehicle in for service and was told I needed services that were unnecessary. After changing out my drive belt, my vehicle squeaks and hesitates to stay on during cold starts. I took it back and was told that the belt was tightened (supposedly fixed the problem) but now the tensioner may be going bad. The next morning, the squeaking and hesitating is worse than before. I had absolutely no issues before the belt was replaced and I doubt that it was really needed in the first place. More
I went to the dealership for a 5000 mile warranty service and the employees were very cooperative and informative. They explained the procedure and texted me upon completion. I was only at the dealership for and the employees were very cooperative and informative. They explained the procedure and texted me upon completion. I was only at the dealership for 40 minutes before they had completed the service and I was on my way. Thank you for the quick service time and all around professionalism! More
Every visit has been quick and accurate. No rudeness, always consistent with treatment and customer service is on point. Love this dealership. No rudeness, always consistent with treatment and customer service is on point. Love this dealership. More
Service was efficient and my vehicle was ready when promised. The service department is professional, friendly, and easy to work with. I highly recommend this Toyota location. promised. The service department is professional, friendly, and easy to work with. I highly recommend this Toyota location. More
This is a big dealership that handles its huge service workload efficiently and courteously. The availability of a shuttle service was a big plus, as I could drop the vehicle, get the shuttle back home f workload efficiently and courteously. The availability of a shuttle service was a big plus, as I could drop the vehicle, get the shuttle back home for a day of productive work, then get picked up and taken back for the car. Great operation! More
Thank you Autonation Toyota for a wonderful customer experience. I was in for an oil change and was met by your very friendly staff. You are very friendly and efficient. Thank you for excellent customer experience. I was in for an oil change and was met by your very friendly staff. You are very friendly and efficient. Thank you for excellent customer service. More