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AutoNation Toyota Winter Park - Service Center

Winter Park, FL

4.4
2,424 Reviews

2,424 Reviews of AutoNation Toyota Winter Park - Service Center

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May 04, 2023

Polite employees, xxxxxxto the manager for jumping in to assist the valet . Service on my vehicle was delayed, I was not notified until I asked for an update 30 minutes after the longer time estimate, it w More

by Cacorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 10, 2023 -

AutoNation Toyota Winter Park responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0783 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 04, 2023

The service advisors at this dealership are worse than sleazy used car salesmen. I took my vehicle in for service and was told I needed services that were unnecessary. After changing out my drive belt, my More

by codester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovanni
May 07, 2023 -

AutoNation Toyota Winter Park responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Winter Park. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.

May 03, 2023

Fast service and very helpful service rep. Will visit again very soon. Also, by appointments is way better. More

by Felix W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vidal Jimenez
May 07, 2023 -

AutoNation Toyota Winter Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 03, 2023

I went to the dealership for a 5000 mile warranty service and the employees were very cooperative and informative. They explained the procedure and texted me upon completion. I was only at the dealership for More

by keithbettspi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
May 07, 2023 -

AutoNation Toyota Winter Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 01, 2023

Every visit has been quick and accurate. No rudeness, always consistent with treatment and customer service is on point. Love this dealership. More

by MJNM_72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Jose
May 05, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you so much for your positive comments about AutoNation Toyota Winter Park! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

Service was efficient and my vehicle was ready when promised. The service department is professional, friendly, and easy to work with. I highly recommend this Toyota location. More

by tccrane123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
May 05, 2023 -

AutoNation Toyota Winter Park responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

I have been three times in for just balance and alignment but the vibration is stil there More

by fpiernaviejal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
May 05, 2023 -

AutoNation Toyota Winter Park responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Winter Park. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0783. We hope to hear from you.

April 30, 2023

I took my car in for a Toyota total care and was well taken care of from the moment I arrived. Excellent treating, store clean and safe. More

by Filipe Raposo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
May 04, 2023 -

AutoNation Toyota Winter Park responded

Hi Filipe, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

This is a big dealership that handles its huge service workload efficiently and courteously. The availability of a shuttle service was a big plus, as I could drop the vehicle, get the shuttle back home f More

by Dendor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Carolan
May 01, 2023 -

AutoNation Toyota Winter Park responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2023

Thank you Autonation Toyota for a wonderful customer experience. I was in for an oil change and was met by your very friendly staff. You are very friendly and efficient. Thank you for excellent customer More

by Charlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
May 01, 2023 -

AutoNation Toyota Winter Park responded

Hello Charlene, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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