AutoNation Toyota Winter Park - Service Center

I enjoy the theater, it makes waiting less stressful. Advisor Japhet is very nice. Thanks. Advisor Japhet is very nice. Thanks. More

I was treated very badly they left me waiting for more than 6 hours to change the oil and check a noise that had in my car. They didn't give me any feedback about what was happening the noise in the car w than 6 hours to change the oil and check a noise that had in my car. They didn't give me any feedback about what was happening the noise in the car was the shock absorbers but only a part of the shock absorbers the rest they left the parts old parts they should have changed everything the employee Joel attended me very badly.they didn't top up the fluids in the car i had to tell them about 5 times to do that.they wash everyone's cars mine they didn't wash in FIM it was the worst service I've had here in the United States. More

My wife and I purchased a new Toyota Highlander from AutoNation Toyota Winter Park last June along with a service package. Last Friday I took it in for its second oil change at 10,000 miles. They perf AutoNation Toyota Winter Park last June along with a service package. Last Friday I took it in for its second oil change at 10,000 miles. They performed the service very quickly and got my car back in less than an hour. Unfortunately that afternoon I left to pick up my daughter from school and my wife sent me a picture of a 3 foot oil spill on my garage floor. I called AutoNation who said I would get a call back from my technician. Two hours went by with no call so I went to my local mechanic. He put the car on a lift and called me back to show me that the drain plug for the oil was never tightened and was wiggling like a loose tooth ready to fall out. Then he also showed me that despite leaking several quarts of oil there was still too much oil in the car which could do damage. I called AutoNation back and asked for the service manager. I was told he was in a meeting and couldn’t talk, so I drove back to AutoNation to get my oil change redone. At first they came out and tried to tell me the oil was fine. Then the service manager came out and apologized and redid the oil change. My paver driveway is also ruined by the oil, and the service manager was kind to give me his card and asked me to send him pictures of the driveway presumably so they could come out and clean it. Finally when I took possession of the car I walked around it and noticed that when they rotated my tires, three of the 4 caps on the air stems were never replaced. So they fixed that too. Bottom line…. I still have several prepaid oil changes with AutoNation but I guess I will just lose that money because I am never trusting them again with servicing my car. I can’t risk a $15k engine repair on their incompetence. Seriously folks, get it together. What if I was an older person who doesn’t park in a garage to notice the oil slick? It would have cost me my mobility for a long time. Shame on you. More

excellent service, everything was excellent, very faster, antonio Sanches help me with everything thanks a lot antonio Sanches help me with everything thanks a lot More

Andrick was friendly, informative, and amazing. Atmosphere is friendly and inviting, waiting room is as kid friendly as you can be for what it is. Love it here. Atmosphere is friendly and inviting, waiting room is as kid friendly as you can be for what it is. Love it here. More

Good attention and service. But the cars are not vacuumed inside. Thanks . Great services. Thanks But the cars are not vacuumed inside. Thanks . Great services. Thanks More

Good customer service and they have finished the job in about 46 minutes with fast delivery about 46 minutes with fast delivery More

Great Experience ! Excellent service advisor called me evening before to confirm they had the tires I wanted in stock BEFORE I made the trip over there. I purchased Excellent service advisor called me evening before to confirm they had the tires I wanted in stock BEFORE I made the trip over there. I purchased tires and also did a routine service. Tires looks great, car drives great, everything serviced and the service advisor was very helpful, professional and overall exceptional. More

I had an excellent experience with the dealership. I had appointment for oil change. Was taken on time and my service assistant was very attentive and helpful. When my car was finished he came into wh I had appointment for oil change. Was taken on time and my service assistant was very attentive and helpful. When my car was finished he came into where I was waiting to explain everything and get me. More

Everyone is always so accommodating and the communication between myself and the service provider is always great and very much appreciated! between myself and the service provider is always great and very much appreciated! More