AutoNation Toyota Winter Park - Service Center

After my initial review I was contacted by a service manger to discuss the vehicle’s maintenance. I informed him of the issue and lack of attention to the “basic checks “ of the washer fluid system. He manger to discuss the vehicle’s maintenance. I informed him of the issue and lack of attention to the “basic checks “ of the washer fluid system. He requested I return the vehicle and the team would evaluate the issues and supply me with a rental . After I returned the vehicle was still making the noise and were unable to identify the source, however indicated some other vehicles experienced a similar noise and was resolved by adding refrigerant and oil to ac compressor . The washer fluid was topped off in this visit however the CPU was not reset so the warning was still present when driving off. I informed the team leas and they had corrected quickly . Called the service manager director (Stuart) again and explained the noise was still present and he requested to bring in again and work directly with him on . We attempted to get the noise to duplicate as it is only occurring when the ac is on and has a low frequency audible while stopped. Again I was informed this is a known issue on some models but no service bulletin or retrofit is in place to correct and mitigation is to add oil and refrigerant. The issue is still present and seems as it will not have a long term fix soon. I was however very satisfied with the service manager Stuart and his knowledge and attention to my request . He made every possible effort to try to resolve as best as he could. Hoping that future service visits are equally as focused to professional and customer satisfaction More

This was my first experience with this dealership. They were very knowledgeable and helpful in trying to help me with a problem with my car that wasn’t Toyota related. They were very knowledgeable and helpful in trying to help me with a problem with my car that wasn’t Toyota related. More

Great experience getting my 2020 Sienna maintenanced. Marium was super helpful, professional and courteous. I highly recommend her and the service team at AutoNation Toyota. Marium was super helpful, professional and courteous. I highly recommend her and the service team at AutoNation Toyota. More

Customer service was great, there’s no complaints there. I do have a concern and would like someone from Toyota to reach out to me via email. I do have a concern and would like someone from Toyota to reach out to me via email. More

I came in to check my tires due to them vibrating when I hit my brakes to slow down while driving. My Advisor: Giuseppe Celentano made sure to list all of my concerns and give me great options to help. The hit my brakes to slow down while driving. My Advisor: Giuseppe Celentano made sure to list all of my concerns and give me great options to help. The manager of service Rommy was very attentive to my needs and made sure that it was all completed before I left. The service department is always very courteous and helpful. Jean Aime in the Sales department also offered assistance when requested more details regarding a new vehicle. Thank you AutoNation! More

Outstanding expert service my family and I trust year after year. Great, honest people who make every effort to make the customer happy. That’s service at its best. after year. Great, honest people who make every effort to make the customer happy. That’s service at its best. More

For me is one of the best because they don't take too many time to take car of my car and they take care really good of it. many time to take car of my car and they take care really good of it. More

Our service advisor David was great. We popped a tire during our Disney trip and were able to get a new tire no hassle and were able to get into a rental while we waited for the tire. We popped a tire during our Disney trip and were able to get a new tire no hassle and were able to get into a rental while we waited for the tire. More

Great job! I hope next time my service for change oil will be better . Make sure everything is secure ,so I dont need go back for another service . I hope next time my service for change oil will be better . Make sure everything is secure ,so I dont need go back for another service . More

Great service experience. Got some maintenance on the car and felt taken care of. Laz was very helpful and communicative Got some maintenance on the car and felt taken care of. Laz was very helpful and communicative More