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AutoNation Toyota Winter Park - Service Center

Winter Park, FL

4.4
2,398 Reviews

2,398 Reviews of AutoNation Toyota Winter Park - Service Center

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June 02, 2023

Busy dealership service center yet I was treated as a valued customer. My service advisor explained the process and kept me informed during the process. Large, clean waiting area with a small cafe which More

by Nancy223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Sepulveda Toro
Jun 05, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2023

Excelente servicio y atención al cliente. La espera fue mínima y un gran trato al cliente. More

by JOWY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 06, 2023 -

AutoNation Toyota Winter Park responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Siempre nos esforzamos por brindar un servicio al cliente agradable y excelente. ¡Gracias de nuevo por la reseña!

June 01, 2023

I had an appointment however it was a busy day. The service advisor, Tommy, was very helpful and kept me informed during my wait. I have always had a positive experience at Auto Nation. More

by Nera50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Jun 05, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

In and out in under one hour as promised. Thank you. Will be back for my regular services. More

by prrose99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont recall….sorry
Jun 05, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 01, 2023

Excelente customer service. Great place to wait for your auto to he serviced, and no long wait More

by JaimeDiez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jun 05, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 31, 2023

AutoNation Toyota never disappoints. . Came in for scheduled maintenance and received 5+ star service. Courteous, Quick, Exceptional service! More

by donna.ebanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rommy, Antonio, Pedro
Jun 05, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 31, 2023

Poor communication within the dealership on multiple levels, waste of time and overpriced services. Overall a disappointment. More

by stojic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of employees name
Jun 05, 2023 -

AutoNation Toyota Winter Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.

May 30, 2023

I arrived at 10 am and my advicer was Michael and he took my car in and took good care of everything. I am very happy with the fast service. More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 02, 2023 -

AutoNation Toyota Winter Park responded

Hi Yvonne, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 02, 2023 -

Yvonne responded

Thank you so much. Great service , if I need anything else for my car I will be back.

May 30, 2023

if I could give negative #s I would! took 6 hours for a $699.00 diagnosis of my car. no actual repair or parts, just the "diagnosis". Stopped coming here 4 years ago when they told me I More

by ckumiski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giuseppe
Jun 02, 2023 -

AutoNation Toyota Winter Park responded

Hi, it's upsetting to hear that your experience was anything but stellar. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0783 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 29, 2023

They are always helpful and keep me up to date,with my vehicle needs. They have taken good care of me and my vehicles. I tell all my friends who own Toyota vehicles, about them. The service department is More

by crlwht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan great to work with.
Jun 01, 2023 -

AutoNation Toyota Winter Park responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Winter Park

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