AutoNation Toyota Winter Park - Service Center

Always receive service requested in a timely manner. Service technician always informs me of issues and resolutions when diagnosed. Service technician always informs me of issues and resolutions when diagnosed. More

This dealership usually says they will finish your service in under a hour… my regular routine service took TWO HOURS, just for the tech to text me photos of what needed to be done. My appointment was service in under a hour… my regular routine service took TWO HOURS, just for the tech to text me photos of what needed to be done. My appointment was at 10am. At 11:15am, I was told there was a nail in my tire and it was currently being fixed… shouldn't take much longer. At 12pm I asked for an update and was told to meet the tech at the service desk. He asked me to sign the paperwork and sent me on my way with zero explanation to what was done on my truck. I am extremely frustrated that I had to reach out multiple times for an update on when my routine service would be done. When I finally got the keys to my truck, I got in it only to see whoever worked on my truck left their trash on my passenger seat (crumbled up water bottles and a snack wrapper). My truck is not your trash can! Once this lease is up, I will be turning in my truck and never going back to this dealership. More

Very prompt getting to me for my appointment and very courteous. Wait for oil change was kind of long but did include checks and recommendations for other services which when approved by me were done pr courteous. Wait for oil change was kind of long but did include checks and recommendations for other services which when approved by me were done promptly. No sales pitch or pressure at all? Thank you very much. Marium was very helpful as my Service Advisor More

Great and quick service as always! Very organized and thorough with follow up questions when presented Very organized and thorough with follow up questions when presented More

Honesty, informative, timely, integrity,kindness, excellent advisors, organized, super nice driver Raul, trustworthy, Mike is a fantastic advisor. Very careful with my car. Why go anywhere else? excellent advisors, organized, super nice driver Raul, trustworthy, Mike is a fantastic advisor. Very careful with my car. Why go anywhere else? More

We enjoy bringing all our cars into AutoNation Winter Park! Service, quality, and trust are key here! Park! Service, quality, and trust are key here! More

I have never had a problem with their service center until recently. Went for an oil change, new battery, and new headlight. After I paid I checked and they never replaced the headlight, after waiting a until recently. Went for an oil change, new battery, and new headlight. After I paid I checked and they never replaced the headlight, after waiting another HOUR they told me they can't replace because of a handful of normal reasons. However they were happy to tell me they changed out the bulbs and charged me for it and were ready to let me drive off the lot. It seems to me they didn't even check the lights and were willing to falsely charge me for something they never did and couldn't have completed even if they wanted to. I eventually got my money back for the work they never did, but I no longer trust this location. How do I know they even changed the oil or did any of the other routine maintenance they did they dud? More

Service was very friendly, efficient and customer oriented. Pedro was our service contact and everything was handled under the hour goal. Well done oriented. Pedro was our service contact and everything was handled under the hour goal. Well done More

Rapid service, competent, employees. In a matter of minutes they were done. The agent kept in touch with me through text messages. They eere able to answer all my concerns. I will hi In a matter of minutes they were done. The agent kept in touch with me through text messages. They eere able to answer all my concerns. I will highly recommend this place. More

Excelente servicio de revisión y con prontitud. Chequeo de los puntos básicos y rotación de cauchos. Un magnífico servicio y lo mejor es que está garantizado de la mano de profesionales. Chequeo de los puntos básicos y rotación de cauchos. Un magnífico servicio y lo mejor es que está garantizado de la mano de profesionales. More