AutoNation Toyota Winter Park - Service Center

The service people are respectful, but they have a script they follow and that wont change how they do business. They refused to look at the individual issue and just summarily treated it as, That is the wa they follow and that wont change how they do business. They refused to look at the individual issue and just summarily treated it as, That is the way it is. If i never had to use the service center again, that would be great. However I have my 2 year oil change and tire rotation and the extend warrenty service i paid for. The prices are upcharged and the quotes can be misleading. If they werent the closest dealer I would try a different toyota dealer to see if this was an overall toyota business call or individual service center. Again the people were polite, but stayed on script. There was nothing that made you feel valued as a customer or would make me feel any loyalty. If fact the treatment made me want to get rid of my new toyota. I really kinda soured on the whole experience More

Great customer service, very helpful staff. In and out in a heart beat, great quality of service In and out in a heart beat, great quality of service More

The Service Department has lost my confidence. Had been a loyal customer for many years. My husband took his 2010 Corolla if for an oil change and alignment. On our way home, we noticed how badl Had been a loyal customer for many years. My husband took his 2010 Corolla if for an oil change and alignment. On our way home, we noticed how badly the car was pulling to the right. When we called our service rep. he said it was due to the 'natural curve of the road'. BS!! We went born yesterday!! We had to take the car back and have them correct the issue. This is just one example of the recent disappointment we have encountered. Currently looking for a new service department. More

I was made very comfortable in my transition from just moving down to Florida from New York. My questions were answered, and my car was serviced in a reasonable amount of time, and handed back to me with moving down to Florida from New York. My questions were answered, and my car was serviced in a reasonable amount of time, and handed back to me with the complimentary multipoint checklist and my car nicely washed: More

Giuseppe did a great job servicing my vehicle. Very communicative and informative will be a return customer if necessary recommend dealer. Very communicative and informative will be a return customer if necessary recommend dealer. More

I had an appointment for 3pm. When I arrived I sat in my car for 15 minutes without even being addressed in a line of cars. It then took 2 hours for an oil change and another 10 m When I arrived I sat in my car for 15 minutes without even being addressed in a line of cars. It then took 2 hours for an oil change and another 10 minutes after paying just for my car to be pulled around. This was with an appointment not walk in service. I don't feel like my time was respected. More

The people at Autonation work for the costumer, nice place to go with your car!! place to go with your car!! More

Great service with oil change and all. 1 hours and you are out. Great dealership 1 hours and you are out. Great dealership More

Good service Joel Sepulveda was good with my car, Also Gerry Zarsadias and Stewart Burzee are great.I have been a customer for many years and with these guys I always come back... Gerry Zarsadias and Stewart Burzee are great.I have been a customer for many years and with these guys I always come back... More

Gave professional recommendations on what needs to be done and what can wait. Slightly more expensive but worth it for the quality service. done and what can wait. Slightly more expensive but worth it for the quality service. More