AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,398 Reviews of AutoNation Toyota Winter Park - Service Center
I went 2 times the dealer for services on my tires and they haven’t results the problem, I still have my car with the problem but they don’t care about, don’t even care if I bought the car on the dealer w they haven’t results the problem, I still have my car with the problem but they don’t care about, don’t even care if I bought the car on the dealer with only 15k miles. Really bad services and doesn’t take care of the customers. I have a warranty with the dealer but I don’t want to go back there any more. More
Last visit, car was left a mess. Manager said come back & next time they will detail car/fill up gas. I went for oil/tire rotation...I showed up at 9am, however, my bad made appt for Manager said come back & next time they will detail car/fill up gas. I went for oil/tire rotation...I showed up at 9am, however, my bad made appt for wrong Toyota location. They were gracious to fit me in, cool. Said it would be 3 hours-okay, I was willing to wait. The manager Romy offered a car rental and I could come back at end of day. I said I didn't mind waiting....He said take the rental might be longer. Okay this was 9:15am....did not get into rental until 11:15am-that was aggravating to say the least-why not just finish the car and get me on my way? Per their text car is done, I arrive at 5:00 pm Valet person brings the car around....the car went through the car wash, but was not detailed, not cleaned inside, and gas not filled up. Mind you the car is pretty clean (no kids etc). A very aggravating experience overall x 2. The staff was courteous, for sure. But there seems to be a breakdown in communications, and lack of coordination amongst the different departments (service, greeter, advisor, rental, valet etc). More
Had a early appointment (7am). MUCH better service than the last 2 times. I was in and out in about 1.5 hours, instead of over 3 hours. MUCH better service than the last 2 times. I was in and out in about 1.5 hours, instead of over 3 hours. More