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AutoNation Toyota Winter Park - Service Center

Winter Park, FL

4.4
2,398 Reviews

2,398 Reviews of AutoNation Toyota Winter Park - Service Center

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July 28, 2023

Great service very clean and comfortable waiting room They also explain all necessary services very helpful. More

by Kiczulamarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Pope
Aug 01, 2023 -

AutoNation Toyota Winter Park responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 28, 2023

Great service will come back so it’s worth it everytime they are great sometime they send a good coupon can’t pass More

by fcalcano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 31, 2023 -

AutoNation Toyota Winter Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (407) 680-0783 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Jul 31, 2023 -

fcalcano responded

Your service team damaged my battery . Supposedly exchanged by you and when got to get service my car died on me the next day. I couldn’t take the car to your shop and you didn’t want to come get it. Besides you gave me a used 2019 battery . All of a sudden it had 1 volt. Where perfectly the day before it was working great. You ruined it to charge me for a new one or damaged it.

Jul 31, 2023 -

fcalcano responded

Besides it had lifetime warranty. xx

Jul 31, 2023 -

fcalcano responded

No responsibility towards your action. Off course I need my car and had to go buy one. Your customer service is no good.

July 28, 2023

I went 2 times the dealer for services on my tires and they haven’t results the problem, I still have my car with the problem but they don’t care about, don’t even care if I bought the car on the dealer w More

by hrm_92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Jul 31, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0783 to discuss what we can do to help.

July 27, 2023

The experience at autonation toyota winter park is always a pleasant one. Thank you for putting my tacoma up to date in a timely manner like always! More

by Yoly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
Jul 31, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 27, 2023

Last visit, car was left a mess. Manager said come back & next time they will detail car/fill up gas. I went for oil/tire rotation...I showed up at 9am, however, my bad made appt for More

by mchughh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Japhet
Jul 31, 2023 -

AutoNation Toyota Winter Park responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Winter Park. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.

July 27, 2023

Anthony was amazing, very personable, and knowledgeable. Fast service and timely service technician and clean facility. More

by Christiantanke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 01, 2023 -

AutoNation Toyota Winter Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Winter Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

Frequently during visits, they try to push you towards certain maintenance issues that the service manual of the car does not require. More

by hectorrolon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Jul 30, 2023 -

AutoNation Toyota Winter Park responded

Hi Hectorrolon, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (407) 680-0783. We would appreciate the chance to turn your experience around.

July 25, 2023

Friendly knowledgeable and excellent service. This was a very good experience. I would recommend the dealership y to o anyone. More

by Cdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Japhet
Jul 28, 2023 -

AutoNation Toyota Winter Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 25, 2023

Very professional 1 0 0 % R E C O M E N D thank you More

by Maryorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José
Jul 28, 2023 -

AutoNation Toyota Winter Park responded

Hi Maryorie, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Winter Park and we hope to be of service again in the future.

July 25, 2023

Had a early appointment (7am). MUCH better service than the last 2 times. I was in and out in about 1.5 hours, instead of over 3 hours. More

by SW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service agent “Howard”. He will be my agent from now on. Very on top of things and kept me well informed of what was going on along the way.
Jul 28, 2023 -

AutoNation Toyota Winter Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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