AutoNation Toyota Winter Park - Service Center

I have not received such a high level of customer service in a long time. Osvaldo Perez was polite, professional, knowledgeable, friendly and very considerate of my time frame limitation. I will recommend O in a long time. Osvaldo Perez was polite, professional, knowledgeable, friendly and very considerate of my time frame limitation. I will recommend Osvaldo Perez and Courtesy Scion to anyone whether they have a Toyota or not. More

Ozzie was extremely helpful. I told him that this was my first visit and he gave me a full tour and thoroughly explained how the process works so that I knew what to expect. He seemed to be a very genuine p first visit and he gave me a full tour and thoroughly explained how the process works so that I knew what to expect. He seemed to be a very genuine person and I really appreciate that in sales/service professionals these days. More

I was impressed by the level of professionalism and friendliness. Osvaldo Perez is a good employer. He understood the concerns that I raised and acted upon them. Facility is clean and friendly an friendliness. Osvaldo Perez is a good employer. He understood the concerns that I raised and acted upon them. Facility is clean and friendly and very welcoming. More

Ozzie was very friendly and informative, and answered all my questions thoroughly. The service was prompt, and exceeded my expectations. The dealership waiting area was comfortable, and had excellent refresh my questions thoroughly. The service was prompt, and exceeded my expectations. The dealership waiting area was comfortable, and had excellent refreshments. More

Thank you Mr. Perez for your cortesy and professionalism.I had the pleasure to meet Mr. perez at the service stationand get a detailed review of things had been done and the prices of all th professionalism.I had the pleasure to meet Mr. perez at the service stationand get a detailed review of things had been done and the prices of all the services rendered. More

He was well informed and pleasant, not pushy. He also estimated pretty accurately how long the wait would be to fix my car. Helpful also that I was able to use the shuttle service, which I have never use estimated pretty accurately how long the wait would be to fix my car. Helpful also that I was able to use the shuttle service, which I have never used before. :) More

Appreciated how Mr. Perez informed me when the team was running behind on my car. Also appreciated when he came to inform mw that the work was done. Great personality running behind on my car. Also appreciated when he came to inform mw that the work was done. Great personality More

Had a excellent experience at this dealership getting my car serviced, the service advisor explained everything to me and gave me a price quote then matched the price quote of a competitor for tires that I car serviced, the service advisor explained everything to me and gave me a price quote then matched the price quote of a competitor for tires that I needed on my car. The service was excellent and I would highly recommend them. More

Came bc I needed a part for my Rav4. I ordered the part then had the service dept to put it in my SUV. I waited for a little while for them to tell me that they installd the wrong part. So, they had to tak then had the service dept to put it in my SUV. I waited for a little while for them to tell me that they installd the wrong part. So, they had to take that part out and install the right part. The guy stated that it was his fault and apologized for it. He gave us a rental until they was able to fix my suv. Mr. Perez was really nice and very professional. I would recommend anyone to deal with him as their service advisor. More

My experience at the Toyota dealership was excellent. Everyone was extremely nice, especially Ozzie. Everything was fixed on my car that I requested and it was all covered under the warrante. Everyone was extremely nice, especially Ozzie. Everything was fixed on my car that I requested and it was all covered under the warrante. More