AutoNation Toyota Winter Park - Service Center

My visit was for a 5000 mile service.I have no complaints.Visited the parts Dept and the representative took care of my request in a satisfactory manner complaints.Visited the parts Dept and the representative took care of my request in a satisfactory manner More

When I made my initial call to the 1800 number, the lady was very efficient. I was able to set the appointment at my convenience. When I arrived Jason Rubel was there to greet me, looked over the car, a was very efficient. I was able to set the appointment at my convenience. When I arrived Jason Rubel was there to greet me, looked over the car, and asked if I had any concerns, other than the fact I was there for the normal service call. He explained the benefits of using Pennzoil, then gave me clear directions to go on line for the warranty. I thought that I would need a ride to work -- but learned the car would be ready sooner than I expected... The car would be ready pretty much the same time the ride would be available. The wait was not long. I watched TV, and drank coffee. Jason brought the AC Filter and suggested it be changed. He also said my tires were fine, but they have been on the car for 4 years, and to keep a check on them. He gave me 3 options of tires to choose from for the future, with the price of the tires, balancing them etc. He explained the car needed AC Refresher and a valve replacement. He was thorough, and I appreciate that. I plan to keep this car for a very long time with Jason as the machanic. :) By the way.... the soap in the restroom has a nice fregrance... More

Jason explained my options in a way that felt thorough, but not shmoozy. He was not talking down to me or trying to sell me anything I didn't need. He earned my trust quickly, kept me updated on the progre but not shmoozy. He was not talking down to me or trying to sell me anything I didn't need. He earned my trust quickly, kept me updated on the progress of my vehicle, and got me out in time for work. That's everything I'm looking for when I take care of my automobile. More

Jason is an excellent advisor. He is very professional, courteous, knowledgeable & friendly. He satisfied all of my questions & concerns by thoroughly explaining the work that needed to be done & why. Jaso courteous, knowledgeable & friendly. He satisfied all of my questions & concerns by thoroughly explaining the work that needed to be done & why. Jason is the reason I will continue to service my car at your dealership. He is an asset to your company. More

The only bad side was my wife came in expecting to only be there long enough for an oil change. It was discovered the water pump had a leak and the brakes needed work so she wound up waiting about 6 hours be there long enough for an oil change. It was discovered the water pump had a leak and the brakes needed work so she wound up waiting about 6 hours + for the repairs to be completed. You took her to fountain square mall and brought her back. Thanks for making it a little less painful for her. More

Excellent customer service. Jason was friendly, knowledgeable and kept me informed throughout the process. I felt confident about the work being done. Time and payment was as promised. I will defin knowledgeable and kept me informed throughout the process. I felt confident about the work being done. Time and payment was as promised. I will definitely return. More

Always provide the proper service in a timely way with his oustanding customer service skills. He also brief on the next possible service needs of my car. his oustanding customer service skills. He also brief on the next possible service needs of my car. More

First visit to this dealership for service on my Highlander. From start to finish the best customer service we've experienced at ANY dealership. We only have one driver due to an injury so the sh Highlander. From start to finish the best customer service we've experienced at ANY dealership. We only have one driver due to an injury so the shuttle service was a huge factor when we selected Courtesy Toyota. We will be back. More

We purchased a 2012 Prius V at Orlando Toyota during the month of February. This is my 3rd toyota purchase. Courtesy Toyota is closer to where I live, so I took a chance to have the prius seviced at courte month of February. This is my 3rd toyota purchase. Courtesy Toyota is closer to where I live, so I took a chance to have the prius seviced at courtesy. Over all, everything went great. More

Jason is always so friendly and he helps out with my understanding of differentiating between things that need to be done now and things that can wait. This helps a lot when money is tight. understanding of differentiating between things that need to be done now and things that can wait. This helps a lot when money is tight. More