AutoNation Toyota Winter Park - Service Center

I am always happy with my service at Toyota of Winter Park. Everyone is always very courteous and professional. I highly recommend them for your service needs. Park. Everyone is always very courteous and professional. I highly recommend them for your service needs. More

I was disappointed on 8-19, 2023. I didn’t get to service i expected. From server provider. I didn’t get to service i expected. From server provider. More

Anthony was very kind, patient and helpful. He explained everything about my car service required He explained everything about my car service required More

Service Advisor was fantastic and no pressure. Place is so crowded though. It is impressive how you move the cars in for the appointments. Long wait next time I will get a ride. Place is so crowded though. It is impressive how you move the cars in for the appointments. Long wait next time I will get a ride. More

Excelente trato y fueron muy respetuosos y la atencion fue rápida,objetiva y me indicaron de manera inmediata lo que iban a realizar en mi vehiculo fue rápida,objetiva y me indicaron de manera inmediata lo que iban a realizar en mi vehiculo More

The waiting room is less than expected. Does not compare to the Lexus or Hyundai waiting room Does not compare to the Lexus or Hyundai waiting room More

Very fast and excellent service! Joshua took care of my vehicle, he is the best! Joshua took care of my vehicle, he is the best! More

Took my car quickly, for a checkup, they found $1000 worth of service to do, got it back 3 hours later - they were nice and professional and the accommodations while waiting we’re comfortable worth of service to do, got it back 3 hours later - they were nice and professional and the accommodations while waiting we’re comfortable More

Everything was good. Only thing I would recommend to improve is the line and check in process on a busy day. I made an appointment at 9:00 AM and was able to check in 45 Only thing I would recommend to improve is the line and check in process on a busy day. I made an appointment at 9:00 AM and was able to check in 45 minutes later. More

The service advisor. was unprofessional. I had prepaid service. He claimed since it was Saturday he couldn't pull anything up about my car. Amazing other Toyota dealers was unprofessional. I had prepaid service. He claimed since it was Saturday he couldn't pull anything up about my car. Amazing other Toyota dealerships had no problem on a Saturday. He was ready for me to just take the car & leave. I told him it needed service. I had just move to Fla, from AZ. Finally he took the car back to service department. A little while later he came & presented me with a list of what was recommended. I did agree to the items. Then he came back & asked when had an alignment been done. I told him in May & I was not doing another one His other problem was he kept talking to my son first after being told several times that my son had only driven me to your dealership since I am new to Florida & still learning my way. He was told more than once that I owned the car & would be making all the decisions. He still always addressed my son first. I felt like he thought of me as just a little old lady. When he called me earlier in the week I had to repeat the VIN # several times. I was not sure why he hadn't checked the vin # before we got there on Saturday morning. He really seemed distracted every time we had any interaction with him. He really did not seem to have any interest in his job. The mechanics I am assuming did their job well, but I will not be using David anymore as my service advisor. The young man at the checkout counter where I paid my bill was very professional & pleasant. Just so you know my grandson is purchasing a new Corolla from your dealership. Thanks for listening More