AutoNation Toyota Winter Park - Service Center

The staff are professional, polite and friendly, very attentive. You do not get bored while waiting for service. They can answer any question you have. Appointment online schedule is friendly, easy to ma attentive. You do not get bored while waiting for service. They can answer any question you have. Appointment online schedule is friendly, easy to make an appointment and easy to canceled. More

Professional, courteous, thorough and prompt. They keep you advised of the staus and review their work and findings with you. They keep you advised of the staus and review their work and findings with you. More

Today I was served by Dante! He provided an exceptional service! Not only asked the simple basic questions, he made sure I solved most of my concerns. Best part was how he ensur He provided an exceptional service! Not only asked the simple basic questions, he made sure I solved most of my concerns. Best part was how he ensured to expedite the service so that I wouldn't miss my son's game. Automation has THE BEST team! Thank you Dante! More

Honestly this dealership gives me stress and anxiety. I don’t know where to begin…. For starters how is it I could have the earliest appointment for just an oil change and still be there for 3 hrs. Then I don’t know where to begin…. For starters how is it I could have the earliest appointment for just an oil change and still be there for 3 hrs. Then there’s the fact that I can ask 5 different people the same question and get 4 different answers to the same question. Ive literally scheduled maintenance via phone and come to check in for my appointment and I still get asked by 3 different people why I’m checking in my vehicle. Then there’s the fact that on my last visit I was told I need injector cleaning even though I had done it the previous visit before that. I had to ask the service advisor to check back in my paper work cause if not I would have been charged again for nothing and it’s not like it’s a cheap service either. I recently tried to order parts from this dealership and was almost ridiculously overcharged when I found the same exact parts from another Toyota dealership out of state cheaper even with shipping by 800 dollars. I’ve been coming to this dealership for 6+ years and mostly because of the convenience of it being around my school and home cause I’d much rather go to Toyota of Orlando. Although I will say the only bright side of coming to this dealership is the far few inbetween service advisors like Dante that actually take the time to actually explain to the customer and make sure he gets a solid answer before answering any questions he seems unsure of instead of most of them that give a half xxx answers. More

David Rodriguez was my service advisor was a excellent experience I highly recommend this dealer experience I highly recommend this dealer More

Thank you David Rodriguez for all your help today I had a wonderful experience in this dealer wonderful experience in this dealer More

Their team always do what they can to help customers out financially! Dante was fantastic! financially! Dante was fantastic! More

Everyone is very friendly, and I don't feel pressured. The Firehouse Subs meal for lunch was a great perk!! Dante was a great service rep. I felt he was honest about what was necessary and what could wait The Firehouse Subs meal for lunch was a great perk!! Dante was a great service rep. I felt he was honest about what was necessary and what could wait. I needed 4 new tires, so he helped me make decisions. I will definitely ask for him when I return. More

David was great and responded promptly. Unfortunately the recall part was not available and parts didn’t realize until after I dropped off for service Unfortunately the recall part was not available and parts didn’t realize until after I dropped off for service More

excellent customer service and i appreciated ricardos professionalism and understanding. will definitely bring my car here again. professionalism and understanding. will definitely bring my car here again. More